Winner of the "Outstanding Academic Title" recognition by Choice for the 2020 OAT Awards.

The Choice OAT Award represents the highest caliber of scholarly titles that have been reviewed by Choice and conveys the extraordinary recognition of the academic community.

Advancing Diversity, Inclusion, and Social Justice through Human Systems Engineering highlights how scholars and practitioners of HSE (inclusively defined to span many fields) can apply their theories and methods to understand and support healthy communities, include and empower diverse populations, and inspire strategies for a more inclusive future. This volume brings together experts from human factors, ergonomics, psychology, human-computer interaction, and more to demonstrate how these fields can be applied to societal challenges and solutions. Through a blend of research reports, literature reviews, and personal narratives, this volume explores these issues from the individual to the global scale, across diverse populations, and across multiple continents.


  • Draws upon human factors and ergonomics theories and methods to evaluate, understand, and confront systemic threats to inclusion and social justice

  • Offers actionable methodologies, strategies, and recommendations for conducting human-centered research, design, and training with marginalized or vulnerable populations

  • Offers a venue for reporting and reconsidering the work of human factors and ergonomics from the perspectives of diversity, inclusion, and social justice

section Section 1|100 pages

Understanding and Supporting Healthy Communities

chapter 1|7 pages

Human Systems Engineering for Societal Transformation

A Tale of Two Cities
ByNancy J. Cooke

chapter 2|19 pages

Inclusive Decision-Making

Applying Human Factors Methods to Capture the Needs and Voices of Marginalized Populations
ByJacklin Stonewall, Michael C. Dorneich, Linda Shenk, Caroline C. Krejci, Ulrike Passe

chapter 3|20 pages

HFE in Underdeveloped Countries

How Do We Facilitate Equitable, Egalitarian, and Respectful Progress?
ByAndrew Thatcher, Andrew Todd

chapter 4|12 pages

Researcher Reflections on Human Factors and Health Equity

ByRichard J. Holden, Tammy Toscos, Carly N. Daley

chapter 5|16 pages

The Intersection of Human Factors Engineering and Health Equity

ByDeliya B. Wesley, Christian Boxley, Stefanie Kurgatt, Christopher J. King, Kristen E. Miller

chapter 6|22 pages

Using Work Domain Analysis to Advocate for Social Justice

Meeting the Needs of Resource-Constrained Societies
ByNatalie C. Benda, Ann M. Bisantz

section Section 2|87 pages

Including and Empowering Diverse People

chapter 8|4 pages

All Are Welcome but Terms and Conditions Apply

ByAudrey Reinert

chapter 10|16 pages

Ergonomic Analysis of Working Conditions of a Recycler Community in Medellín, Colombia

ByYordán Rodríguez, Jaime Gaviria

chapter 11|19 pages

Guiding Technology Design to Empower Older Adults to Actively Engage in Society

ByMaurita T. Harris, Qiong Nie, Wendy A. Rogers

chapter 12|17 pages

Inclusive Wearable Design

Developing a Set of Characteristics of Socially Acceptable BCI Devices for Women
ByFrance Jackson, Isabel Laurenceau, Juan E. Gilbert

section Section 3|88 pages

Inspiring Strategies for an Inclusive Future

chapter 13|23 pages

Automation, Work, and Racial Equity

How Human Systems Engineering Can Shape the Future of Work
ByShannon C. Roberts, Laurel Smith-Doerr, Shlomo Zilberstein, Henry Renski, Enobong H. Branch, Tiamba Wilkerson

chapter 14|6 pages

The Learning Research and Development Center Summer Undergraduate Research Internship

A Diversity Internship in the Learning Sciences
ByNatasha Tokowicz

chapter 15|19 pages

Facilitating a Sense of Belonging for Women of Color in Engineering

The Case for Virtual Internships
ByGolnaz Arastoopour Irgens

chapter 16|6 pages

Leading an EDI Strategy in a UK University

Reflections from an HFE Professional
BySarah Sharples

chapter 17|19 pages

Developing an Effective Diversity Training Intervention

Best Practices and Challenges
ByPreeya Ninan, Jennifer Feitosa, Fabrice Delice

chapter 18|10 pages

Reimagining Community-Based Research and Action in Human Factors

A Dialogue Across Disciplines
ByRupa S. Valdez, David S. Edmunds