ABSTRACT

Safety-critical systems with more digitalization, automation, and AI require integration of human factors to ensure safety, efficiency, and meaningful human control. Across sectors such as aviation, maritime, energy, transportation, and remote operations, accident investigations repeatedly show that failures often stem not from technology alone but from inadequate scoping, poor human-centered design, alarm overload, fragmented automation, and organizational conditions that leave operators unprepared during critical situations. Disasters such as the Boeing 737 MAX accidents demonstrate how safety can be compromised when humans and systems are misaligned, while successful recoveries (such as the US Airways Flight 1549 landing on the Hudson River) show the vital role of design-supported human performance in demanding conditions.

Safety by Design: Human-Centered Approaches to AI, Automation, and Remote Operations explores the relationship between human capabilities, organizational readiness, and complex technical systems. It offers best practices for designing safety-critical systems that integrate human factors from concept to operation. The book introduces Meaningful Human Control, a framework ensuring humans retain authority, awareness, and intervention ability, aligning with emerging EU AI regulations. Readers will learn practical methods to design systems with usability, transparency, and oversight, alongside insights into automation, accident analysis, and supporting operators under stress. These principles help create safer, more resilient, and trustworthy systems.

This book has been written for human factors students and specialists, system designers, engineers, safety professionals, regulators, and project managers working on safety-critical applications involving automation, AI, or remote operations.

The Open Access version of this book, available at https://www.taylorfrancis.com, has been made available under a creative commons (CC BY) 4.0 license. 

part 1|44 pages

Defining Human-Centred Approaches in an Environment of Automation, AI, and Remote

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chapter 1|20 pages

Designing for the Night Watch

Title
Human Factors Challenges on Modern Ship Bridges
Size: 3.09 MB

part 2|104 pages

Design Process to Address Challenges of Automation, AI, and Remote

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chapter 4|20 pages

User-Centred Design in Critical Operations

Title
Every Second Counts
Size: 3.28 MB
Size: 3.64 MB

chapter 6|13 pages

Designing for Safety in Multi-Unit Operation

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Insights from Conceptual Design in Petroleum
Size: 3.89 MB

part 3|104 pages

Key Techniques for Designing for Safety and HF in Emerging Environments

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chapter 8|19 pages

The Development of a Remote Operation Centre

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Addressing Human Factors When Designing for Autonomous Ship Operations – in ROC
Size: 6.92 MB
Size: 1.09 MB

chapter 11|24 pages

Situation Awareness in Aviation

Title
An Ecological Approach to Support Human Operators at Different Levels of Automation
Size: 0.88 MB

chapter 12|22 pages

Alarm Management

Title
Towards a Human-Centred Approach
Size: 0.19 MB

part 4|48 pages

Workload Assessment and Training

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Size: 0.17 MB

chapter 14|9 pages

Subjective Workload Assessment

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Understanding and Applying the NASA-TLX in Safety-Critical Work
Size: 0.20 MB

chapter 15|16 pages

Training and Assessment during Digitalisation

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Size: 0.32 MB

part 5|57 pages

Learning from Practice and Accidents

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chapter 16|18 pages

Learning from Normal Work

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Size: 1.37 MB

chapter 18|23 pages

Evolution of Human Factors Standards

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Challenges from Robotics and Automation
Size: 0.44 MB

part 6|21 pages

Concluding Chapter: Safety and Efficiency in Automation, AI, and Remote

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chapter 19|19 pages

Safety and Efficiency in Automation, AI, and Remote Operations

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Verification, Validation, and Systematic Safety Management through Human-Centred Engineering
Size: 0.79 MB