ABSTRACT

Medical Tourism and Wellness: Hospitality Bridging Healthcare (H2H) takes a systems approach to examining the growing field of medical tourism, one of the field’s hottest niches, with billions of dollars spent each year. This important book fills the need for a modern management book that looks at medical tourism in depth from a medical and hospitality operational management perspective.

Growing numbers of people are going abroad to find affordable quality medical care for both necessary and cosmetic medical services. When they require surgery or dental work, they combine it with a trip to the Taj Mahal, a photo safari on the African veldt, or a stay at a luxury hotel—or at a hospital that feels like one—all at bargain-basement prices. The book takes a comprehensive look at medical tourism, covering such topics as:

  • The history of medical tourism
  • Why patients/tourists decide to travel for medical care
  • The role of professional facilitators of medical tourism
  • Key countries and medical disciplines in medical tourism
  • Transportation, food, entertainment, and hotel/hospitality services
  • Hotel and spa designs for medical tourism
  • Best practices in medical tourism
  • Patient follow-up after medical discharge
  • Future trends in medical tourism
  • Careers in medical tourism

With the inclusion of case studies, the book provides a comprehensive look into this growing trend and will be valuable to upper-level undergraduate and graduate students in health care administration and those pursing MBAs in healthcare, medical students pursuing a management focus, and students in hospitality management. It will also be a must-have resource for professionals working in hotels and in health care.

part |44 pages

Introduction and Overview of Hospitality Bridging Healthcare (H2H): Medical Tourism and Wellness

chapter 1|10 pages

Introduction

ByFrederick J. Demicco

chapter 2|26 pages

Introduction to the Phenomenon of “Medical Tourism”

ByDan Cormany

part |231 pages

A Systems Model for Hospitality Bridging Healthcare (H2H) as a Driver for High Quality Patient/Guest Service Delivery

chapter 3|27 pages

Using the System Model to Describe the Workings of the Mayo Clinic for Medical Tourism

ByFrederick J. Demicco, Dongqiong Patty Luo

chapter 5|7 pages

A Disney Approach To Medical Tourism and Wellness

ByFrederick J. Demicco

chapter 6|11 pages

Improving The Health Care: The Patient/Guest Experience Academy

ByFrederick J. Demicco, Ali Poorani

chapter 9|11 pages

The Medical Spa in Healthcare: Exploring the Role of the Registered Dietitian

ByAllison Mast, Frederick J. Demicco

chapter 10|23 pages

Domestic Medical Tourism: A Neglected Dimension of Medical Tourism Research 1

BySimon Hudson, Xiang (Robert) Li

chapter 12|31 pages

Future Trends In Medical Tourism and Wellness: Club Med or Club Medic?

ByFrederick J. Demicco, Erfan Rezvani, Jingyan Wang

part |154 pages

Case Studies and Best Practices in Hospitality Bridging Healthcare

chapter 14|10 pages

New Innovations in Medical Tourism and Wellness in Europe: Switzerland

ByFrederick J. Demicco

chapter 15|9 pages

Best “Experience” Practices In Medical Tourism

ByMengyu Li (Molly), Frederick J. DeMicco

chapter 16|39 pages

Medical Tourism And Information Technology

ByFrederick J. Demicco, Mike Teng

chapter 20|45 pages

Medical Tourism Today and in the Future For China

ByNan Jiang, Ali Poorani

chapter 21|16 pages

Trends in Medical Tourism in South Korea

ByJiseon Ahn, Ki-Joon Back, Jungkun Park