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      Book

      Sport Business Analytics
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      Book

      Sport Business Analytics

      DOI link for Sport Business Analytics

      Sport Business Analytics book

      Using Data to Increase Revenue and Improve Operational Efficiency

      Sport Business Analytics

      DOI link for Sport Business Analytics

      Sport Business Analytics book

      Using Data to Increase Revenue and Improve Operational Efficiency
      Edited ByC. Keith Harrison, Scott Bukstein
      Edition 1st Edition
      First Published 2016
      eBook Published 6 December 2016
      Pub. Location New York
      Imprint Auerbach Publications
      DOI https://doi.org/10.1201/9781315367613
      Pages 260
      eBook ISBN 9781315367613
      Subjects Computer Science, Economics, Finance, Business & Industry
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      Harrison, C.K., & Bukstein, S. (Eds.). (2016). Sport Business Analytics: Using Data to Increase Revenue and Improve Operational Efficiency (1st ed.). Auerbach Publications. https://doi.org/10.1201/9781315367613

      ABSTRACT

      Developing and implementing a systematic analytics strategy can result in a sustainable competitive advantage within the sport business industry. This timely and relevant book provides practical strategies to collect data and then convert that data into meaningful, value-added information and actionable insights. Its primary objective is to help sport business organizations utilize data-driven decision-making to generate optimal revenue from such areas as ticket sales and corporate partnerships. To that end, the book includes in-depth case studies from such leading sports organizations as the Orlando Magic, Tampa Bay Buccaneers, Duke University, and the Aspire Group.

      The core purpose of sport business analytics is to convert raw data into information that enables sport business professionals to make strategic business decisions that result in improved company financial performance and a measurable and sustainable competitive advantage. Readers will learn about the role of big data and analytics in:

      • Ticket pricing
      • Season ticket member retention
      • Fan engagement
      • Sponsorship valuation
      • Customer relationship management
      • Digital marketing
      • Market research
      • Data visualization.

      This book examines changes in the ticketing marketplace and spotlights innovative ticketing strategies used in various sport organizations. It shows how to engage fans with social media and digital analytics, presents techniques to analyze engagement and marketing strategies, and explains how to utilize analytics to leverage fan engagement to enhance revenue for sport organizations.

      Filled with insightful case studies, this book benefits both sports business professionals and students. The concluding chapter on teaching sport analytics further enhances its value to academics.

      TABLE OF CONTENTS

      chapter 1|22 pages

      EVOLUTION AND IMPACT OF BUSINESS ANALYTICS IN SPORT

      BySCOTT BUKSTEIN

      chapter 2|12 pages

      ANALYTICS AND TICKETING INNOVATIONS AT THE ORLANDO MAGIC

      ByJAY R IOLA

      chapter 3|18 pages

      TICKET MARKETS IN SPORT : IS THE SECONDARY MARKET BECOMING THE PRIMARY MARKET?

      ByTROY K IRBY

      chapter 4|16 pages

      CUSTOMER RELATIONSHIP MANAGEMENT AND FAN ENGAGEMENT ANALYTICS

      ByRAY MATHEW

      chapter 5|20 pages

      THE ASPIRE GROUP’S TICKET MARKETING, SALES, AND SERVICE PHILOSOPHY MICHAEL FARR IS

      chapter 6|18 pages

      EMPIRICAL RESEARCH METHODS : SEASON TICKET HOLDER MANAGEMENT AND FAN ENGAGEMENT

      ByMICHAEL LEWIS, MANISH TR IPATHI, AND MICHAEL BYMAN

      chapter 7|24 pages

      DEVELOPING AND MEASURING THE EFFECTIVENESS OF DATA-DRIVEN DIRECT MARKETING INITIATIVES

      ByMARKETING INITIATIVES JOHN BREEDLOVE

      chapter 8|14 pages

      FAN ENGAGEMENT, SOCIAL MEDIA, AND DIGITAL MARKETING ANALYTICS AT DUKE UNIVERSITY

      ByRYAN CRAIG

      chapter 9|12 pages

      LEVERAGING DIGITAL MARKETING TO ENGAGE CONSUMERS AND DRIVE REVENUE

      ByMICHAL LORENC, ALEXANDRA GONZALEZ

      chapter 10|16 pages

      COMMUNICATING THE VALUE OF SPORTS SPONSORSHIP

      ByADAM GROSSMAN AND IRV ING REIN

      chapter 11|14 pages

      MARKET RESEARCH ANALYTICS AND DATA- DRIVEN INNOVATION

      ByC. KEITH HARR ISON AND SUZANNE MALIA LAWRENCE

      chapter 12|14 pages

      TALENT ANALYTICS : UTILIZING ANALYTICS TO EVALUATE EMPLOYEE PERFORMANCE

      ByBRANDON MOYER

      chapter 13|18 pages

      DATA VISUALIZATION AND DATA-DRIVEN STORYTELLING

      ByRYAN SLEEPER

      chapter 14|10 pages

      TEACHING A SPORT BUSINESS ANALYTICS COURSE

      ByCOURSE MICHAEL MONDELLO
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