ABSTRACT

This second edition of The Human-Computer Interaction Handbook provides an updated, comprehensive overview of the most important research in the field, including insights that are directly applicable throughout the process of developing effective interactive information technologies. It features cutting-edge advances to the scientific

chapter |24 pages

Introduction

ByJonathan Grudin

part |2 pages

PART I—Humans in HCI

chapter 1|16 pages

PERCEPTUAL-MOTOR INTERACTION: SOME IMPLICATIONS FOR HCI

ByTimothy N. Welsh, Romeo Chua, Daniel J. Weeks, David Goodman

chapter 2|20 pages

HUMAN INFORMATION PROCESSING: AN OVERVIEW FOR HUMAN-COMPUTER INTERACTION

ByRobert W. Proctor and Kim-Phuong L. Vu

chapter 3|14 pages

MENTAL MODELS IN HUMAN-COMPUTER INTERACTION

ByStephen J. Payne

chapter 4|16 pages

EMOTION IN HUMAN-COMPUTER INTERACTION

ByScott Brave, Cliff Nass

chapter 5|22 pages

COGNITIVE ARCHITECTURE

ByMichael D. Byrne

chapter 7|14 pages

MOTIVATING, INFLUENCING, AND PERSUADING USERS: AN INTRODUCTION TO CAPTOLOGY

ByB. J. Fogg, Gregory Cueller, David Danielson

chapter 8|12 pages

Human-Error Identification in Human-Computer Interaction

ByNeville Stanton

part |2 pages

Part II—Computers in HCI

chapter 9|16 pages

INPUT TECHNOLOGIES AND TECHNIQUES

ByKen Hinckley

chapter 10|24 pages

SENSOR- AND RECOGNITION-BASED INPUT FOR INTERACTION

ByAndrew D. Wilson

chapter 11|28 pages

VISUAL DISPLAYS

ByChristopher Schlick, Martina Ziefle, Milda Park, Holger Luczak

chapter 12|18 pages

Haptic Interfaces

ByHiroo Iwata

chapter 13|18 pages

NONSPEECH AUDITORY OUTPUT

ByStephen Brewster

chapter 14|30 pages

NETWORK-BASED INTERACTION

ByAlan Dix

chapter 15|18 pages

WEARABLE COMPUTERS

ByDan Siewiorek, Asim S. Mailagic, Thad Starner

chapter 16|14 pages

DESIGN OF COMPUTER WORKSTATIONS

ByMichael J. Smith, Pascale Carayon, William J. Cohen

part |2 pages

Part III—Designing Human-Computer Interactions

chapter 18|26 pages

GLOBAL/INTERCULTURAL USER INTERFACE DESIGN

ByAaron Marcus

chapter 19|12 pages

Conversational Speech Interfaces and Technologies

ByJennifer Lai, Clare-Marie Karat, Nicole Yankelovich

chapter 20|20 pages

MULTIMEDIA USER INTERFACE DESIGN

ByAlistair Sutcliffe

chapter 21|20 pages

MULTIMODAL INTERFACES

BySharon Oviatt

chapter 22|26 pages

ADAPTIVE INTERFACES AND AGENTS

ByAnthony Jameson

chapter 23|10 pages

MOBILE INTERACTION DESIGN IN THE AGE OF EXPERIENCE ECOSYSTEMS

ByMarco Susani

chapter 24|20 pages

TANGIBLE USER INTERFACES

ByHiroshi Ishii

chapter 25|20 pages

ACHIEVING PSYCHOLOGICAL SIMPLICITY: MEASURES AND METHODS TO REDUCE COGNITIVE COMPLEXITY

ByJohn C. Thomas, John T. Richards

chapter 26|36 pages

INFORMATION VISUALIZATION

ByStuart Card

chapter 27|14 pages

GROUPWARE AND COMPUTER-SUPPORTED COOPERATIVE WORK

ByGary M. Olson, Judith S. Olson

chapter 28|14 pages

HCI AND THE WEB

ByHelen Ashman, Tim Brailsford, Gary Burnett, Jim Goulding, Adam Moore, Craig Stewart, Mark Truran

chapter 29|30 pages

HUMAN-CENTERED DESIGN OF DECISION-SUPPORT SYSTEMS

ByPhilip J. Smith, Norman D. Geddes, Roger Beatty

chapter 30|18 pages

ONLINE COMMUNITIES

ByPanayiotis Zaphiris, Chee Siang Ang, Andrew Laghos

chapter 31|18 pages

VIRTUAL ENVIRONMENTS

ByKay M. Stanney, Joseph V. Cohn

chapter 32|20 pages

HUMAN-COMPUTER INTERACTION VIEWED FROM THE INTERSECTION OF PRIVACY, SECURITY, AND TRUST

ByJohn Karat, Clare-Marie Karat, Carolyn Brodie

part |2 pages

Part IV: APPLICATION/DOMAIN SPECIFIC DESIGN

chapter 35|20 pages

MOTOR VEHICLE DRIVER INTERFACES

ByPaul Green

chapter 36|20 pages

HUMAN-COMPUTER INTERACTION IN AEROSPACE

BySteven J. Landry

chapter 37|20 pages

USER-CENTERED DESIGN IN GAMES

ByRandy J. Pagulayan, Kevin Keeker, Thomas Fuller, Dennis Wixon, Ramon L. Romero

part |2 pages

Part V—Designing for Diversity

chapter 38|14 pages

The Digital Divide: The Role of Gender in Human-Computer Interaction

ByJoel Cooper, Matthew B. Kugler

chapter 39|16 pages

INFORMATION TECHNOLOGY AND OLDER ADULTS

BySara J. Czaja, Chin Chin Lee

chapter 40|18 pages

HCI FOR KIDS

ByAmy Bruckman, Alisa Bandlow, Andrea Forte

chapter 41|18 pages

INFORMATION TECHNOLOGY FOR COGNITIVE SUPPORT

ByA. F. Newell, A. Carmichael, P. Gregor, N. Alm, A. Waller

chapter 42|24 pages

PHYSICAL DISABILITIES AND COMPUTING TECHNOLOGIES: AN ANALYSIS OF IMPAIRMENTS

ByAndrew Sears, Mark Young, Jinjuan Feng

chapter 43|18 pages

PERCEPTUAL IMPAIRMENTS: NEW ADVANCEMENTS PROMOTING TECHNOLOGICAL ACCESS

ByJulie A. Jacko, V. Kathlene Leonard, Ingrid Scott

chapter 45|10 pages

COMPUTING TECHNOLOGIES FOR DEAF AND HARD OF HEARING USERS

ByVicki L. Hanson

part |2 pages

Part VI—The Development Process

chapter 46|20 pages

USER EXPERIENCE AND HCI

ByMike Kuniavsky

chapter 47|10 pages

REQUIREMENTS SPECIFICATIONS WITHIN THE USABILITY ENGINEERING LIFECYCLE

ByDeborah J. Mayhew

chapter 48|22 pages

TASK ANALYSIS

ByCatherine Courage, Janice (Ginny) Redish, and Dennis Wixon

chapter 49|16 pages

CONTEXTUAL DESIGN

ByKaren Holtzblatt

chapter 50|26 pages

The Ethnographic Approach to Design

ByJeanette Blomberg, Mark Burrell

chapter 52|24 pages

Prototyping Tools and Techniques

ByMichel Beaudouin-Lafon, Wendy E. Mackay

chapter 53|20 pages

SCENARIO-BASED DESIGN

ByMary Beth Rosson, John M. Carroll

chapter 54|22 pages

PARTICIPATORY DESIGN: THE THIRD SPACE IN HCI

ByMichael J. Muller

chapter 55|24 pages

Unified User Interface Development: New Challenges and Oppurtunities

ByAnthony Savidis, Constantine Stephanidis

chapter 56|22 pages

HCI AND SOFTWARE ENGINEERING: DESIGNING FOR USER INTERFACE PLASTICITY

ByJöelle Coutaz, Gäelle Calvary

chapter 57|22 pages

USABILITY TESTING: CURRENT PRACTICE AND FUTURE DIRECTIONS

ByJoseph S. Dumas, Jean E. Fox

chapter 58|20 pages

SURVEY DESIGN AND IMPLEMENTATION IN HCI

ByA. Ant Ozok

chapter 59|20 pages

INSPECTION-BASED EVALUATIONS

ByGilbert Cockton, Alan Woolrych, Darryn Lavery

chapter 60|18 pages

MODEL-BASED EVALUATION

ByDavid Kieras

part |2 pages

Part VII—Managing HCI and Emerging Issues

chapter 61|10 pages

TECHNOLOGY TRANSFER

ByKevin M. Schofield

chapter 62|20 pages

AUGMENTING COGNITION IN HCI: 21ST CENTURY ADAPTIVE SYSTEM SCIENCE AND TECHNOLOGY

ByDylan Schmorrow, Amy Kruse, Leah Reeves, Amy Bolton

chapter 63|26 pages

HUMAN VALUES, ETHICS, AND DESIGN

ByBatya Friedman and Peter H. Kahn, Jr.

chapter 64|12 pages

Cost Justification

ByJ. Patrick Williams, Randolph G. Bias, Deborah J. Mayhew

part |2 pages

PERSPECTIVES ON HCI

chapter 65|10 pages

FUTURE TRENDS IN HUMAN-COMPUTER INTERACTION

ByAndrew Sears, Julie Jacko