ABSTRACT

Winner of a 2013 CHOICE Outstanding Academic Title Award The third edition of a groundbreaking reference, The Human-Computer Interaction Handbook: Fundamentals, Evolving Technologies, and Emerging Applications raises the bar for handbooks in this field. It is the largest, most complete compilation of HCI theories, principles, advances, case st

chapter

Introduction

A Moving Target: The Evolution of Human–Computer Interaction
ByJonathan Grudin

part I|91 pages

Humans in HCI

chapter 1|18 pages

Perceptual-Motor Interaction

Some Implications for Human–Computer Interaction
ByTimothy N. Welsh, Sanjay Chandrasekharan, Matthew Ray, Heather Neyedli, Romeo Chua, Daniel J. Weeks

chapter 2|20 pages

Human Information Processing

An Overview for Human-Computer Interaction
ByRobert W. Proctor, Kim-Phuong L. Vu

chapter 3|14 pages

Mental Models in Human–Computer Interaction

ByStephen J. Payne

chapter 4|20 pages

Task Loading and Stress in Human–Computer Interaction

Theoretical Frameworks and Mitigation Strategies
ByJames L. Szalma, Gabriella M. Hancock, Peter A. Hancock

chapter 5|15 pages

Choices and Decisions of Computer Users

ByAnthony Jameson

part II|219 pages

Computers in HCI

chapter 6|38 pages

Input Technologies and Techniques

ByKen Hinckley, Daniel Wigdor

chapter 7|24 pages

Sensor- and Recognition-Based Input for Interaction

ByAndrew D. Wilson

chapter 8|35 pages

Visual Displays

ByChristopher M. Schlick, Carsten Winkelholz, Martina Ziefle, Alexander Mertens

chapter 9|17 pages

Haptic Interface

ByHiroo Iwata

chapter 10|25 pages

Nonspeech Auditory and Crossmodal Output

ByEve Hoggan, Stephen Brewster

chapter 11|36 pages

Network-Based Interaction

ByAlan Dix

chapter 12|24 pages

Wearable Computers

ByDaniel Siewiorek, Asim Smailagic, Thad Starner

chapter 13|15 pages

Design of Fixed, Portable, and Mobile Information Devices

ByMichael J. Smith, Pascale Carayon

part III|386 pages

Designing Human–Computer Interactions

chapter 14|26 pages

Visual Design Principles for Usable Interfaces

Everything Is Designed: Why We Should Think before Doing
BySuzanne Watzman, Margaret Re

chapter 15|26 pages

Globalization, Localization, and Cross-Cultural User-Interface Design

ByAaron Marcus, Emilie W. Gould

chapter 16|20 pages

Speech and Language Interfaces, Applications, and Technologies

ByClare-Marie Karat, Jennifer Lai, Osamuyimen Stewart, Nicole Yankelovich

chapter 17|18 pages

Multimedia User Interface Design

ByAlistair Sutcliffe

chapter 18|25 pages

Multimodal Interfaces

BySharon Oviatt

chapter 19|26 pages

Systems That Adapt to Their Users

ByAnthony Jameson, Krzysztof Z. Gajos

chapter 20|8 pages

Mobile Interaction Design in the Age of Experience Ecosystems

ByMarco Susani

chapter 21|26 pages

Tangible User Interfaces

ByHiroshi Ishii, Brygg Ullmer

chapter 22|23 pages

Achieving Psychological Simplicity

Measures and Methods to Reduce Cognitive Complexity
ByJohn C. Thomas, John T. Richards

chapter 23|34 pages

Information Visualization

ByStuart Card

chapter 24|16 pages

Collaboration Technologies

ByGary M. Olson, Judith S. Olson

chapter 25|23 pages

Human-Computer Interaction and the Web

ByHelen Ashman, Declan Dagger, Tim Brailsford, James Goulding, Declan O’Sullivan, Jan-Felix Schmakeit, Vincent Wade

chapter 26|33 pages

Human-Centered Design of Decision-Support Systems

ByPhilip J. Smith, Roger Beatty, Caroline C. Hayes, Adam Larson, Norman D. Geddes, Michael C. Dorneich

chapter 27|19 pages

Online Communities

ByPanayiotis Zaphiris, Chee Siang Ang, Andrew Laghos

chapter 28|25 pages

Virtual Environments

ByKay M. Stanney, Joseph V. Cohn

chapter 29|30 pages

Privacy, Security, and Trust

Human-Computer Interaction Challenges and Opportunities at Their Intersection
ByJohn Karat, Clare-Marie Karat, Carolyn Brodie

part IV|123 pages

Application-/Domain-Spedfic Design

chapter 30|23 pages

Human–Computer Interaction

ByFrançois Sainfort, Julie A. Jacko, Molly A. McClellan, Paula J. Edwards

chapter 31|23 pages

Why We Play

Affect and the Fun of Games—Designing Emotions for Games, Entertainment Interfaces, and Interactive Products
ByNicole Lazzaro

chapter 32|22 pages

Motor Vehicle-Driver Interfaces

ByPaul A. Green

chapter 33|23 pages

Human-Computer Interaction in Aerospace

BySteven J. Landry

chapter 34|27 pages

User-Centered Design in Games

ByRandy J. Pagulayan, Kevin Keeker, Thomas Fuller, Dennis Wixon, Ramon L Romero, Daniel V. Gunn

part V|119 pages

Designing for Diversity

chapter 35|16 pages

Older Adults and Information Technology

Opportunities and Challenges
BySara J. Czaja, Chin Chin Lee

chapter 36|21 pages

Human–Computer Interaction for Kids

ByAmy Bruckman, Alisa Bandlow, Jill Dimond, Andrea Forte

chapter 37|29 pages

Information Technology for Communication and Cognitive Support

ByAlan F. Newell, Alex Carmichael, Peter Gregor, Norman Alm, Annalu Waller, Vicki L. Hanson, Graham Pullin, Jesse Hoey

chapter 38|20 pages

Perceptual Impairments

New Advancements Promoting Technological Access
ByJulie A. Jacko, V. Kathlene Leonard, Molly A. McClellan, Ingrid U. Scott

chapter 39|19 pages

Universal Accessibility and Low-Literacy Populations

Implications for Human-Computer Interaction Design and Research Methods
ByWilliam M. Gribbons

chapter 40|9 pages

Computing Technologies for Deaf and Hard of Hearing Users

ByVicki L. Hanson

part VI|397 pages

The Development Process

part Section A|109 pages

Requirements Specification

chapter 41|9 pages

User Experience Requirements Analysis within the Usability Engineering Lifecycle

ByDeborah J. Mayhew, Todd J. Follansbee

chapter 42|28 pages

Task Analysis

ByCatherine Courage, Jhilmil Jain, Janice Ginny Redish, Dennis Wixon

chapter 43|19 pages

Contextual Design

ByKaren Holtzblatt

chapter 44|21 pages

Grounded Theory Method in Human-Computer Interaction and Computer-Supported Cooperative Work

ByMichael J. Muller, Sandra Kogan

chapter 45|27 pages

An Ethnographic Approach to Design

ByJeanette Blomberg, Mark Burrell

part Section B|165 pages

Design and Development

chapter 46|26 pages

Putting Personas to Work

Employing User Personas to Focus Product Planning, Design, and Development
ByJohn Pruitt, Tamara Adlin

chapter 47|24 pages

Prototyping Tools and Techniques

ByMichel Beaudouin-Lafon, Wendy E. Mackay

chapter 48|20 pages

Scenario-Based Design

ByMary Beth Rosson, John M. Carroll

chapter 49|29 pages

Participatory Design

The Third Space in Human–Computer Interaction
ByMichael J. Muller, Allison Druin

chapter 50|25 pages

Unified User Interface Development

A Software Refactoring Perspective
ByAnthony Savidis, Constantine Stephanidis

chapter 51|13 pages

Usability + Persuasiveness + Graphic Design = eCommerce User Experience

ByDeborah J. Mayhew

chapter 52|23 pages

Human–Computer Interaction and Software Engineering for User Interface Plasticity

ByJoëlle Coutaz, Gaëlle Calvary

part Section C|121 pages

Testing, Evaluation, and Technology Transfer

chapter 53|21 pages

Usability Testing

ByJoseph S. Dumas, Jean E. Fox

chapter 54|15 pages

Usability for Engaged Users

The Naturalistic Approach to Evaluation
ByDavid Siegel

chapter 55|19 pages

Survey Design and Implementation in HCI

ByA. Ant Ozok

chapter 56|20 pages

Inspection-Based Evaluations

ByGilbert Cockton, Alan Woolrych, Kasper Hornbæk, Erik Frøkjær

chapter 57|20 pages

Model-Based Evaluation

ByDavid Kieras

chapter 59|9 pages

Technology Transfer

ByKevin M. Schofield

part VII|59 pages

Emerging Phenomena in HCI

chapter 60|16 pages

Augmenting Cognition in HCI

Twenty-First Century Adaptive System Science and Technology
ByKelly S. Hale, Kay M. Stanney, Dylan D. Schmorrow

chapter 61|14 pages

Social Networks and Social Media

ByMolly A. McClellan, Julie A. Jacko, François Sainfort, Layne M. Johnson

chapter 62|25 pages

Human–Computer Interaction for Development

Changing Human—Computer Interaction to Change the World
BySusan M. Dray, Ann Light, Andrew M. Dearden, Vanessa Evers, Melissa Densmore, Divya Ramachandran, Matthew Kam, Gary Marsden, Nithya Sambasivan, Thomas Smyth, Darelle van Greunen, Niall Winters