In the last decade, nonunion employee representation (NER) has become a much discussed topic in the fields of human resource management, employment relations, and employment/labor law. This book examines the purpose, structure, and performance of various types of employee representation bodies created by companies in non-union settings to promote collective forums for voice and involvement at the workplace.

This unique volume presents the first longitudinal evidence on the performance, success, and failure of NER plans over an extended time period. Consisting of twelve detailed, in-depth case studies of actual NER plans in operation across four countries, this volume provides unparalleled evidence on such matters as: the motives behind the initial establishment of NER, different organizational forms of NER in industry, key success and failure factors over the long-term, pro and con evaluations for employers and employees, and more. Voice and Involvement at Work captures an unequalled international and comparative perspective through a wide cross-section of different NER forms.

part I|82 pages


part II|69 pages


chapter 5|19 pages

Legislating for NER?

NER and the ICE Regulations at Manufacture Co.

chapter 6|20 pages

Employee Voice in a Dot Com

The Rise and Demise of the Employee Forum at WebBank

chapter 7|28 pages

Partnership at Eurotunnel

Challenges for NER and Union Representation

part III|98 pages


chapter 9|37 pages

Non-Union Employee Representation in the Royal Canadian Mounted Police

Resistance and Revitalization

chapter 10|29 pages

From Non-Union Consultation to Bargaining in the Canadian Federal Public Service

Expanding the Bounds of Employee Representation through the NJC

part IV|101 pages

United States

chapter 11|46 pages

Employee Involvement and Voice at Delta Air Lines

The Leading Edge of American Practice

chapter 12|25 pages

The Intersection of NER and ADR

A Conceptual Analysis and Federal Express Case

chapter 13|28 pages

What Do NLRB Cases Reveal about Non-Union Employee Representation Groups?

A Typology from Post–Electromation Cases