We know that positive, fulfilling and satisfying relationships are strong predictors of life satisfaction, psychological health, and physical well-being. This edited volume uses research and theory on the need to belong as a foundation to explore various types of relationships, with an emphasis on the influence of these relationships on employee attitudes, behaviors and well-being. The book considers a wide range of relationships that may affect work attitudes, specifically, supervisory, co-worker, team, customer and non-work relationships. The study of relationships spans many sub-areas within I/O Psychology and Social Psychology, including leadership, supervision, mentoring, work-related social support, work teams, bullying/interpersonal deviance and the work/non work interface.

part I|39 pages


chapter 1|11 pages

The Study of Interpersonal Relationships: An Introduction

ByTammy D. Allen, Lillian Turner de Tormes Eby

part II|323 pages

Perspectives on the Positive and Negative Aspects of Relationships

chapter 3|24 pages

Positive Supervisory Relationships

ByJoyce E. Bono, David J. Yoon

chapter 4|27 pages

Negative Exchanges With Supervisors

ByBennett J. Tepper, Margarita Almeda

chapter 5|11 pages

Reflection and Integration: Supervisor–Employee Relationships

ByCynthia D. McCauley

chapter 6|24 pages

Positive Coworker Exchanges

ByJonathon R. B. Halbesleben

chapter 7|26 pages

Negative Coworker Exchanges

ByRicky W. Griffin, Adam C. Stoverink, Richard G. Gardner

chapter 8|16 pages

Negative and Positive Coworker Exchanges: An Integration

ByPaul E. Spector

chapter 9|22 pages

A Model of Positive Relationships in Teams: The Role of Instrumental, Friendship, and Multiplex Social Network Ties

ByJeffery A. LePine, Jessica R. Methot, Eean R. Crawford, Brooke R. Buckman

chapter 10|26 pages

Negative Interpersonal Exchanges in Teams

ByMichelle K. Duffy, KiYoung Lee

chapter 11|13 pages

Bringing Together the Yin and Yang of Social Exchanges in Teams

ByGilad Chen, Payal Nangia Sharma

chapter 12|25 pages

Positive Exchange Relationships With Customers

ByHui Liao, Deborah Woods Searcy

chapter 13|25 pages

Negative Relational Exchanges of Customers and Employees: Performance and Well-being Implications

ByAlicia A. Grandey, Patricia E. Grabarek, Sarah Teague

chapter 14|14 pages

Service Relationships: Nuances and Contingencies

ByBenjamin Schneider, Kyle Lundby

chapter 15|24 pages

Positive Nonwork Relational Exchanges

ByJeffrey H. Greenhaus, Romila Singh

chapter 16|24 pages

Negative Nonwork Relational Exchanges and Links to Employees' Work Attitudes, Work Behaviors, and Well-being

ByTanja C. Laschober, Tammy D. Allen, Lillian Turner de Tormes Eby

part III|36 pages

Methodological Approaches to the Study of Relationships

chapter 18|15 pages

Social Networks: The Structure of Relationships1

ByDaniel J. Brass, Daniel S. Halgin

chapter 19|18 pages

Dynamic Change and Levels of Analysis Issues in the Study of Relationships at Work

ByCharles E. Lance, Robert J. Vandenberg

part IV|23 pages

New Frontiers for Research on Relationships

chapter 20|21 pages

New Frontiers: An Integrative Perspective on How Relationships Affect Employee Attitudes, Behavior, and Well-being

ByLillian Turner de Tormes Eby, Tammy D. Allen