In recent years public management research in a variety of disciplines has paid increasing attention to the role of citizens and the third sector in the provision of public services. Several of these efforts have employed the concept of co-production to better understand and explain this trend. This book aims to go further by systematizing the growing body of academic papers and reports that focus on various aspects of co-production and its potential contribution to new public governance. It has an interdisciplinary focus that makes a unique contribution to the body of knowledge in this field, at the cross-roads of a number of disciplines - including business administration, policy studies, political science, public management, sociology, third sector studies, etc. The unique presentation of them together in this volume both allows for comparing and contrasting these different perspectives and for potential theoretical collaboration and development. More particularly, this volume addresses the following concerns: What is the nature of co-production and what challenges does it face? How can we conceptualize the concept of co-production? How does co-production works in practice? How does co-production unfold in reality? What can be the effects of co-production? And more specific, firstly, how can co-production contribute to service quality and service management in public services, and secondly, what is the input of co-production on growing citizen involvement and development of participative democracy?

chapter 1|10 pages

Co-Production as a Maturing Concept

ByTaco Brandsen, Victor Pestoff, Bram Verschuere

part I|116 pages

What Is Co-Production?

chapter 2|22 pages

Co-Production and Third Sector Social Services in Europe

Some Crucial Conceptual Issues
ByVictor Pestoff

chapter 3|26 pages

From Engagement to Co-Production

How Users and Communities Contribute to Public Services
ByTony Bovaird, Elke Löffler

chapter 4|18 pages


Contested Meanings and Challenges for User Organizations
ByBenjamin Ewert, Adalbert Evers

chapter 5|22 pages

Third Sector and the Co-Construction of Canadian Public Policy

ByYves Vaillancourt

chapter 6|26 pages

From Co-Production to Co-Governance

ByJohn M. Ackerman

part II|81 pages

How Does Co-Production Work?

chapter 7|16 pages

Co-Production from a Normative Perspective

ByEdgar S. Cahn, Christine Gray

chapter 8|24 pages

Co-Production and Network Structures in Public Education

ByDavid O. Porter

chapter 9|23 pages

The Conditions for Successful Co-Production in Housing

A Case Study of German Housing Cooperatives
ByTaco Brandsen, Jan-Kees Helderman

chapter 10|17 pages

Co-Production in an Information Age

ByAlbert Meijer

part III|85 pages

How Does Co-Management Work?

chapter 11|16 pages

Co-Management to Solve Homelessness

Wicked Solutions for Wicked Problems
ByKerry Brown, Robyn Keast, Jennifer Waterhouse, Glen Murphy, Myrna Mandell

chapter 12|18 pages

Co-Management in Urban Regeneration

New Perspectives on Transferable Collaborative Practice
ByHans Schlappa

chapter 13|19 pages

‘Don't Bite the Hand That Feeds You?'

On the Partnerships between Private Citizen Initiatives and Local Government
ByKarolien Dezeure, Filip De Rynck

chapter 14|17 pages

Co-Producing Safety or Participative Window Dressing?

Regulation Partnerships in German Local Governance Arrangements
ByMatthias Freise

part IV|94 pages

Effects of Co-Production

chapter 16|20 pages

Co-Production and Service Quality

A New Perspective for the Swedish Welfare State
ByJohan Vamstad

chapter 17|20 pages


An Alternative to the Partial Privatization Processes in Italy and Norway
ByAndrea Calabrò

chapter 18|24 pages

The Challenges of Co-Management for Public Accountability

Lessons from Flemish Child Care
ByDiederik Vancoppenolle, Bram Verschuere

chapter 19|20 pages

New Public Governance, Co-Production and Third Sector Social Services in Europe

Crowding In and Crowding Out
ByVictor Pestoff

chapter |8 pages


Taking Research on Co-Production a Step Further
ByTaco Brandsen, Bram Verschuere, Victor Pestoff