Local Education Authorities are now obliged to put in place arrangements to try to settle disagreements over the provision for children with special educational needs. This practical book aims to help those charged with making these arrangements and those directly involved in the conciliation and mediation process.

While there is no 'right way' to resolve disputes of this kind, the ultimate goal must be to reach a positive conclusion as quickly as possible for the benefit of the child involved. In this book, the authors look at a range of approaches and issues to achieve this such as:

*how to plan disagreement resolution
*skills and techniques for mediation
*tools for training and self-assessment
*the SEN tribunal
*ethical and legal issues.

The book includes contributions from leading practitioners in special educational needs, law, mediation and conciliation. It is the ideal handbook for all those working in the area of special education needs, both in schools and for LEAs and other agencies.

chapter 1|26 pages


ByAdam Gersch

chapter 3|20 pages

SEN conciliation

chapter |26 pages


chapter |1 pages


chapter C|8 pages

hapter4 SEN mediation

chapter |9 pages

East of England

chapter |13 pages


chapter |8 pages

LEA concerns

chapter |7 pages

Getting started

chapter 5|3 pages

The SEN tribunal

BySimon Oliver

chapter |10 pages

Types of appeal

chapter 6|18 pages

Mediation skills and techniques

ByAdam Gersch

chapter |1 pages

Active listening and summarising

chapter |1 pages


chapter |4 pages

Creative problem-solving

chapter |1 pages


chapter |1 pages

All ears

chapter |1 pages

Give us a clue

chapter |2 pages

People politics

chapter |2 pages

List of characteristics

chapter |1 pages

Self-evaluation – plan of action

chapter |1 pages


chapter 7|1 pages

Ethical issues and dilemmas

ByAdam Gersch

chapter |11 pages


chapter 8|5 pages

Training to be a mediator

chapter 9|3 pages

Conclusions – emerging themes and future possibilities

ByIrvine S. Gersch

chapter 10|1 pages

Sources of further information

chapter |49 pages

Section 3: Resolution of disagreements