ABSTRACT

This comprehensive textbook considers all of the key business, management and technical issues of e-Business, examining and explaining how technologies can help organizations in both the public and private sectors conduct business in new ways.After addressing the changing nature of the e-Economy and the impact of the dot.com 'bubble' of the late 19

part |2 pages

Part I Introduction

chapter 1|8 pages

Organizations in the Electronic Age

ByPAUL JACKSON, PETER M. ECKERSLEY

part |2 pages

Part II Getting started

chapter 2|30 pages

The business environment for e-Commerce

ByLESLIE BUDD, FINTAN CLEAR

chapter 3|22 pages

e-Commerce technology

ByNANDISH V. PATEL

part |2 pages

Part III The difference e-Business tools can make

chapter 5|30 pages

Using marketing databases in e-Business

ByMICHAEL COLLINS

part |2 pages

Part IV The boundaries of e-Business

chapter 6|19 pages

The ethics environment for e-Business

ByLAURA J. SPENCE

chapter 7|39 pages

e-Business and the law

ByDAVE WADSWORTH

chapter 8|34 pages

e-Commerce: a global overview

ByGERALDINE T. COHEN

part |2 pages

Part V The public sector

chapter 9|32 pages

e-Government

ByNOAH CURTHOYS, PETER M. ECKERSLEY, PAUL JACKSON