ABSTRACT

In a representative study made of European workers, twenty-eight per cent of employees reported that stress affects their health and their performance at work. Occupational stress is a serious problem for the performance of individuals, organisations and as a consequence, for national economies. Preventing Stress, Improving Productivity investigates the ways in which companies can combat stress by changing the working environment rather than only treating individual employees with stress symptoms.
Costs and benefits of stress prevention are discussed, with an emphasis on appraoches that involve both the work situation and the individual worker. The heart of the book consists of eleven European country chapters, each overviewing the current status with respect to occupational stress and its prevention in that country and then presenting one detailed case study an example of good preventive practice.
Preventing Stress, Improving Productivity identifies five factors that are critical for a stress reduction programme to work, both in terms of employee health and well-being and from a financial point of view. Successful strategies combine participation from workers and support from top management. Useful as a reference for psychologists, human resource managers, occupational physicians, ergonomists and consultants, this book will also be an invaluable aid to managers in the day-to-day running of organisations.

chapter 1|8 pages

Introduction: Improving work, health and productivity through stress prevention

ByMICHIEL KOMPIER, CARY COOPER

chapter 2|24 pages

Workplace stress and stress prevention in Europe

BySABINE GEURTS, ROBERT GRÜNDEMANN

chapter 3|19 pages

Costs and benefits of stress prevention in organisations: Review and new methodology

ByPAULA LIUKKONEN, SUSAN CARTWRIGHT, CARY COOPER

chapter 5|35 pages

The Netherlands: A hospital, ‘Healthy Working for Health’

ByHealth’ ELLIS LOURIJSEN, IRENE HOUTMAN,

chapter 6|28 pages

Belgium: A pharmaceutical company

BySTEVEN POELMANS, THEO COMPERNOLLE

chapter 7|26 pages

United Kingdom: Evaluation of a stress management programme in the public sector

ByLYNNE WHATMORE, SUSAN CARTWRIGHT, CARY COOPER

chapter 9|27 pages

Sweden: Mail processing

ByTÖRES THEORELL, KURT WAHLSTEDT

chapter 10|20 pages

Germany: Reduction of stress by health circles

ByBEATE BEERMANN, KARL KUHN, MICHIEL KOMPIER

chapter 11|22 pages

Ireland: Stress prevention in an airport management company

ByRICHARD WYNNE, ROSE RAFFERTY

chapter 12|21 pages

Portugal: Preventing occupational stress in a bank organisation

ByLUÍS GRAÇA, MICHIEL KOMPIER

chapter 13|12 pages

Greece: Stress management in the health care sector

ByELISABETH PETSETAKI

chapter 14|15 pages

Italy: A school of nursing

BySEBASTIANO BAGNARA, ALBERTO BALDASSERONI

chapter 15|25 pages

Stress prevention: European countries and European cases compared

ByMICHIEL KOMPIER, CARY COOPER