Written for those interested in the topic of "shared knowledge" in organizations, this edited volume brings together a variety of themes and perspectives that emerge when multidisciplinary scholars examine this important subject. The papers were presented at a conference designed to bring together behavioral scientists who were interested in the creation, conversation, distribution, and protection of knowledge in organizations.

The editors bring together a distinguished group of social psychologists who have made important contributions to social cognition and group processes. They cast a wide net in terms of the topics covered and challenged the authors to think about how their research applies to the management or mismanagement of knowledge in organizations. The volume is divided into three sections: knowledge systems, emotional-motivational systems, and communication and behavioral systems. A final conclusion chapter discusses and integrates the various contributions.

part I|88 pages

Knowledge Systems

part II|103 pages

Emotional and Motivational Systems

chapter 5|26 pages

Effects of Epistemic Motivation on Conservatism, Intolerance, and Other System-Justifying Attitudes

ByJohn T. Jost, Arie W. Kruglanski, Linda Simon

chapter 7|23 pages

Some Like It Hot: The Case for the Emotional Negotiator

ByLeigh L. Thompson, Janice Nadler, Peter H. Kim

part III|156 pages

Communication and Behavioral Systems

chapter 9|17 pages

Normative Influences in Organizations

ByRobert B. Cialdini, Renee J. Bator, Rosanna E. Guadagno

chapter 11|21 pages

What Newcomers See and What Oldtimers Say: Discontinuities in Knowledge Exchange

ByDeborah H. Gruenfeld, Elliott T. Fan

chapter 12|30 pages

Knowledge Transmission in Work Groups: Helping Newcomers to Succeed

ByJohn M. Levine, Richard L. Moreland

chapter 13|29 pages

Organizational Learning and New Product Development: CORE Processes

ByFernando Olivera, Linda Argote

chapter 14|22 pages

Themes and Variations in Shared Cognition in Organizations

ByTerry L. Boles