ABSTRACT

Step-by-step guidelines for successful marketing management!

Designed for college- and graduate-level marketing students, Marketing Management: Text and Cases is also a valuable resource for anyone trying to market a product or service. This volume integrates understandable marketing concepts and techniques with useful tables, graphs, and exhibits. Three leading experts in marketing management teach you how to market any business.

Marketing Management: Text and Cases is divided into two sections to accommodate a wide variety of interests. The first section is an essential textbook that offers a complete overview of marketing management, and describes the steps necessary for successful company-to-customer interaction. Each chapter comes generously enhanced with tables and charts to clearly demonstrate the marketing process from concept to implementation.

Marketing Management: Text and Cases also contains fifteen new case studies to challenge the more experienced marketing student as well as introduce the beginner to situations where the marketing process can be demonstrated. These cases provide a wide variety of managerial situations for small, medium, and large companies as well as entrepreneurial cases to expose readers to the types of analyses needed for those examples. From the creation of a new waterpark to marketing algae products, these case studies provide backgrounds, histories, trend analyses, and data to reveal the companies’ situations and possible solutions. This book is useful for training courses and valuable to university faculty and students as well as business managers, CEOs, and entrepreneurs.

Marketing Management: Text and Cases covers essential managerial elements of marketing, including:

  • an overview of marketing in the new millennium, including basic definitions, global marketing, and electronic marketing
  • customer analysis—segmentation, market grids, and market estimations
  • competitive analysis—types of competition, gathering intelligence, and marketing audits
  • financial analysis—assessing revenue, cost, profitability, and risk for marketing decisions
  • marketing planning—both strategic planning and operational perspectives
  • evaluation and control of marketing activities including sales, cost, and profit

chapter 1|26 pages

The Marketing Management Process

ByDavid Loudon, Robert Stevens, Bruce Wrenn

chapter 2|28 pages

Customer Analysis

ByDavid Loudon, Robert Stevens, Bruce Wrenn

chapter 3|32 pages

Competitive Analysis

ByDavid Loudon, Robert Stevens, Bruce Wrenn

chapter 4|36 pages

Financial Analysis for Marketing Decisions

ByDavid Loudon, Robert Stevens, Bruce Wrenn

chapter 5|27 pages

Marketing Planning: Strategic Perspectives

ByDavid Loudon, Robert Stevens, Bruce Wrenn

chapter 6|27 pages

Marketing Planning: Operational Perspectives

ByDavid Loudon, Robert Stevens, Bruce Wrenn

chapter 7|20 pages

Implementing Marketing Plans

ByDavid Loudon, Robert Stevens, Bruce Wrenn

chapter 8|26 pages

Evaluation and Control of Marketing Activities

ByDavid Loudon, Robert Stevens, Bruce Wrenn

chapter 1|135 pages

Cases

ByDavid Loudon, Robert Stevens, Bruce Wrenn

chapter 1|10 pages

Watercrest Park

ByRobert E. Stevens, David L. Loudon, Bruce E. Winston

chapter 2|8 pages

Superior Electrical Contractors: Residential Services Division

ByRobert E. Stevens, David L. Loudon, Bruce E. Winston

chapter 3|7 pages

Gateway Medical Waste Transport of Colorado

ByRobert E. Stevens, David L. Loudon, Bruce E. Winston

chapter 4|9 pages

National Foundations, Inc.

ByRobert E. Stevens, David L. Loudon, Bruce E. Winston

chapter 5|6 pages

Mildred's Caddy

ByRobert E. Stevens, David L. Loudon, Bruce E. Winston

chapter 6|8 pages

Jay's Travel Trailer Park

ByRobert E. Stevens, David L. Loudon, Bruce E. Winston

chapter 7|6 pages

The Box Factory, Inc.

ByRobert E. Stevens, David L. Loudon

chapter 8|6 pages

Central Bank: Automatic Teller Machines

ByRobert E. Stevens, David L. Loudon, Bruce E. Winston

chapter 9|13 pages

Cell Tech

ByJanet Bear Wolverton, Philip C. Fisher

chapter 10|7 pages

The Interfraternity Council

ByRobert E. Stevens, David L. Loudon, Bruce E. Winston

chapter 11|8 pages

Jill's House of Cakes

ByPhylis M. Mansfield, Jacquelyn Warwick

chapter 12|9 pages

Putting the Frosting on Cheerios

ByCara Okleshen, Marilyn Okleshen

chapter 13|4 pages

Spencer's Supermarket

ByRobert E. Stevens, David L. Loudon, Richard W. Coleman, Bruce E. Winston

chapter 14|9 pages

Lakewood Players

ByJacquelyn Warwick

chapter 15|16 pages

BCH Telecommunications

ByMarlene M. Reed, Rochelle R. Brunson