This book, first published in 1990, provides analysis - applicable to any library, regardless of size - for the training and development of library personnel. Contributors from varying types of libraries, from a small private woman's college to a multinational bibliographic utility, discuss training in busy public services departments, address vendor and in-house perspectives on training for online automated systems, and examine leadership training. This practical volume provides direction for library administrators who seek to establish a climate where well-trained staff confidently and consistently perform their jobs successfully.

chapter |2 pages


ByPaul M. Gherman, Frances O. Painter

chapter |10 pages

Vendor Training: A Question of Commitment to User Success

ByCharles A. Litchfield

chapter |14 pages

Front-End Analysis: Aligning Library Planning, Resources, and Commitment to ILS Staff Training

ByStuart J. Glogoff James, James P. Flynn

chapter |20 pages

Training for Public Services

ByElena E. Cevallos, Cevallos Charles E. Kratz

chapter |10 pages

Options in Learning: Instructor Led and Computer Based Training (CBT)

ByJanet L. Mushrush

chapter |18 pages

Preparing for Library Leadership

BySusan Jurow

chapter |14 pages

Training Endusers/Remote Users

ByJoe Jaros

chapter |7 pages

Student Staff Training in the Smaller Library

ByRuth Ann Edwards