Care is a human ability we all need for growing and flourishing. It implies considering the needs and interests of others, and the quality of how we relate to each other is often defined by care. While the value of care in private life is widely recognized, its role in the public sphere is contested and subject to political debates. In work organizations, instrumentality frequently overrides considerations for colleagues’ and co-workers’ well-being, while relationships are often sacrificed in the service of performance and meeting organizational targets.

The questions this volume attempts to address concerns the organizational conditions that make care flourish and how a caring organization functions in practice. Specifically, we examine what it means to care for each other and what enhances caring behaviours in organizations. The volume ultimately focuses on how caring relations can contribute to making organizations better places. In this perspective, care involves the recognition of, and the limitations of, work as a key aspect of personal and social identity. Because care exceeds the sphere of individual intimacy, the book will also centre on the necessity for building caring institutions through a political process that considers the needs, contributions, and prospects of many different actors.

This book aims to contribute to academic discussions on care in organizations, care work, business and organizational ethics, diversity, caring leadership, well-being in organizations, and research ethics. Managers, consultants, policy-makers, and students will find reflections about the goodness of care in organizations, and guidance about the ethical and practical difficulties of pursuing the project of building caring organizations.

part I|21 pages


chapter 1|19 pages

The Contested Notions and Meaning of Care

An Overview
ByMarianna Fotaki, Gazi Islam, Anne Antoni

part II|63 pages

Philosophical Underpinnings and Theories of Care

chapter 2|15 pages

Making People Grow

A New Understanding of Organisational Ethics With Deleuze and Guattari
ByViviana Meschitti

chapter 3|15 pages

Between Care and Justice

David Hume’s Accounts of Sympathy
ByKrzysztof Durczak, Maciej Ławrynowicz

chapter 4|15 pages

The Contribution of Simone Weil to the Enrichment of the Ethics of Care

Revisiting the Notion of “Dialogue”
BySeverine Le Loarne-Lemaire, Christine Noel-Lemaitre

chapter 5|16 pages

The Dark Side of Work in Organisations

The Lived Experience of Suffering at Work
ByParisa Dashtipour, Marianna Fotaki, Bénédicte Vidaillet

part III|68 pages

Organizations Practising Care

chapter 6|17 pages

‘Being Gentle’ and Being ‘Firm’

An Extended Vocabulary of Care as Dynamic Practice at Work
ByClare Mumford, David Holman, Leo McCann, Maurice Nagington, Laurie Dunn

chapter 7|19 pages

A Serious Matter

Clowning as an Ethical Care Practice
ByKatharina Molterer, Patrizia Hoyer

chapter 8|13 pages

Fusing Care and Control?

HR-Managers’ Meanings of Care at the Workplace
ByGabriele Fassauer

chapter 9|17 pages

Unpacking the Discourses of ‘Caring Management’

Two Cases to Explore the Conditions of an Applied Ethics of Care
ByFiona Ottaviani, Hélène Picard

part IV|62 pages

Caring Pedagogies

chapter 10|15 pages

Feeling Good and Being Inspired on Campus

Meaningful Work in Academia
ByElina Riivari, Virpi Malin, Päivikki Jääskelä, Teija Lukkari

chapter 11|15 pages

Research Impact as Care

Re-Conceptualizing Research Impact From an Ethics of Care Perspective
ByAnne Antoni, Haley Beer

chapter 12|14 pages

Supporting Caring Teachers in Universities

An Ethics of Care Perspective to the Teacher-Student Relationship
ByLauren Schrock

chapter 13|16 pages

Do They Care for the Newcomers?

Examining Organizational Reification Within Socialization Processes Through the Lens of Identity Work
BySonya Liu

part V|63 pages

Politics of Care

chapter 14|17 pages

The Work Inclusion of People With Disabilities in the Hospitality Industry

A Process Toward a Good Organisation?
ByRita Bencivenga, Lucia Marchegiani, Michela Marchiori

chapter 15|11 pages

Care and Compassion at Work

Theorizing From Indigenous Knowledges
ByTyron Rakeiora Love

chapter 17|16 pages

Taking Care of Everybody?

Alternative Forms of Organizing, Diversity and the Caring Organization
ByRegine Bendl, Alexander Fleischmann, Angelika Schmidt