'While emphasising caring for others, this book also place great importance on the practitioner caring for and developing themselves. Contemporary care environments place high demands upon students and practitioners of all disciplines. We want practitioners to do more than simply survive these environments, we want practitioners to thrive and feel enabled to lead themselves and others.' John Hurley and Paul Linsley, in the Preface Emotional intelligence is centred in self-awareness, empathy and leadership, as well as communication, relatedness and personal resilience. This book adopts a fresh approach to personal and professional development in healthcare by applying emotional intelligence to a range of clinical and educational contexts..This practical, user-friendly guide engages the reader on both an emotional and a cognitive level, offering an energising way for healthcare professionals to work more effectively as individuals and as part of a team. The activities provided are thought-provoking for personal study and ideal for session planning in larger groups. Emotional Intelligence in Health and Social Care is recommended for all educators and students of medicine, nursing, social care and the Allied Health Professions. When I began my professional training over forty years ago the curriculum paid no attention to the 'stuff' of the 'emotions'. However, when faced with the confusion of real people, and the uncertainty of decision making, I - like everyone else - had to draw on my emotions; feeling my way towards a different kind of knowledge. A book like this might have helped me come to a different understanding of what I needed to do to help myself to coexist with, work alongside and help others. From the Foreword by Phil Barker

chapter 1|16 pages

Introducing emotional intelligence

ByJohn Hurley

chapter 2|12 pages

Why emotional intelligence matters in health and social care

ByJohn Hurley, Charlie Stansfield

chapter 3|16 pages

Self-awareness and empathy: foundational skills for practitioners

ByJohn Hurley, Paul Linsley, Charlie Stansfield

chapter 4|16 pages

The therapeutic relationship and emotional intelligence

ByPaul Linsley, Valeria Carroll

chapter 5|14 pages


ByPaul Linsley

chapter 6|13 pages

Emotional intelligence and leadership

ByDerek Barron, John Hurley

chapter 7|15 pages

Using emotional intelligence to navigate a critical incident

ByPaul Linsley, Nigel Horner

chapter 10|19 pages

Educational approaches and activities to enhance emotional intelligence

ByKim Foster, Heather Mckenzie

chapter 11|4 pages

Some final thoughts on emotional intelligence

ByJohn Hurley, Paul Linsley