This handbook provides an authoritative and cutting-edge overview of current research and trends related to the emerging field of digital technology and social work.

This book is divided into six sections:

  1. Reframing Social Work in a Digital Society
  2. Shaping a Science of Social Work in the Digital Society
  3. Digital Social Work in Practice
  4. The Ethics of Digital Social Work
  5. Digital Social Work and the Digitalization of Welfare Institutions: Opportunities, Challenges and Country Cases
  6. Digital Social Work: Future Challenges, Directions and Transformations

This book, comprised of 40 specially commissioned chapters, explores the main intersections between social work theory and practice in an increasingly digitized world. Bringing a critical focus to how social work as a profession is adapting exponentially to embrace the benefits of technology, it gives specific consideration to the digitalization of the social work profession, including the ways in which social workers are using different forms of technology to provide effective services and innovative practice responses.

With chapters on big data, digital archiving, e-citizenship and inclusion, gerontechnology, children and technology, and data ethics, this book will be of interest to all social work scholars, students and professionals as well as those working in science and technology studies more broadly.

chapter |10 pages


Digital Social Work – Reshaping Social Work Practice in the 21st Century
ByAntonio López Peláez, Gloria Kirwan

part 1|67 pages

Reframing Social Work in a Digital Society

chapter 2|13 pages

Digital Social Work

The Opportunity of Digitalisation. A Meta-Analysis
ByAntonio López Peláez, Amaya Erro-Garcés, Raquel Pérez García

chapter 3|10 pages

Social Work

Information and Communication Technologies – Development and Innovation
ByJorge M. L. Ferreira

chapter 4|10 pages

PhotoVoice in the Time of Digital Social Work

ByEduardo Marques, José Luis Fernández-Pacheco Sáez, Mieko Yoshihama

chapter 5|11 pages

Networked Relationships

Relationship-Based Social Work Practice in the Digital Era
ByGloria Kirwan

chapter 6|11 pages

Technology Tools for Convivial Communities

ByWalter LaMendola, Neil Ballantyne

chapter 7|10 pages

Collective Social Work and Social Movements in the Digital Age

ByEnrique Pastor Seller, Maria Rosa Herrera Gutierrez

part 2|99 pages

Shaping a Science of Social Work in the Digital Society

chapter 8|13 pages

Sociocybernetics for Digital Social Work

A Second Order Approach
ByPatricia E. Almaguer-Kalixto, Chaime Marcuello-Servós

chapter 9|17 pages

Big Social Data and Social Networking Sites

Opportunities for Social Work Research and Practice
ByJoaquín Castillo de Mesa

chapter 10|10 pages

Analysis of Citizen Interactions on Twitter about Social Services and Covid-19

ByAlfonso Chaves-Montero

chapter 11|16 pages

Viral Artifacts

Social Work Responses to COVID-19 Through YouTube as Archive
ByTara La Rose

chapter 12|14 pages

Superdiversity and Digital Social Work

ByPablo Álvarez-Pérez

chapter 13|14 pages

Social Work Research

Digitising the Critical Incident Technique for the 21st Century Using Audio Diaries
ByNiamh Flanagan

chapter 14|13 pages

Digital Social Group Work

Evolution, State of the Art and a Renewed Research Agenda
ByAndrés Arias Astray, David Alonso González, Linda Vanina Ducca Cisneros, Juan Brea Iglesias

part 3|160 pages

Digital Social Work in Practice

part 3a|70 pages

Digital Social Work with Client Groups

chapter 15|13 pages

Assistive Technologies, Robotics and Gerontological Social Work Practice

ByNaonori Kodate, Sarah Donnelly

chapter 16|10 pages

Digital Technology in Statutory Children's Services

ByThomas Mackrill

chapter 17|13 pages

The Digitization of Social Work with Vulnerable Children and Older People in the Czech Republic

A Challenge for the Future
BySoňa Kalenda, Ivana Kowaliková, Alice Gojová, Adéla Recmanová, Alena Vysloužilová

chapter 18|11 pages

Digital Social Work and Disability Services

ByYolanda María de la Fuente Robles, Mª del Carmen Martín Cano, Enrique García Cortés

chapter 19|10 pages

The Use of Facebook in Social Work Practice with Families

Safeguarding or Surveillance?
ByLiz Beddoe, Tarsem Singh Cooner

chapter 20|11 pages

Technology and Children

A Role for Social Work?
ByFiachra Ó Súilleabháin

part 3b|88 pages

Digital Social Work Methods

chapter 21|10 pages

Digital Storytelling in Social Work

ByChitat Chan

chapter 22|13 pages

The Interface between Technology and Domestic Violence and Abuse

Challenges and Opportunities for Social Work Practice
ByStephanie Holt, Lynne Cahill, Ruth Elliffe

chapter 23|9 pages

The Acceleration of the Implementation of Tele-Social Work as a Complementary Intervention Formula

Teleworking, Remote Assistance and Online Home Visiting
ByJoaquín Castillo de Mesa

chapter 24|10 pages

Technology Bridges Community Social Work and Older People Care in Japan

ByAyako Sasaki, Kana Matsuo

chapter 25|9 pages

Social Innovation and Technology for Social Work

A Training and Implementation Experience in Santiago de Chile
ByAndrés Aparicio, Paula Miranda Sánchez

chapter 26|10 pages

The Pandemic of Undesired Loneliness

New Strategies from Digital Social Work
ByRafael Acebes Valentín, Mª Dolores Muñoz de Dios, Silvia Vázquez González

chapter 27|11 pages

Social Work Education and Digitalisation

The Classroom in Transition
ByJulie Byrne

part 4|65 pages

The Ethics of Digital Social Work

chapter 29|15 pages

Information and Communications Technology in Social Work

Ethical and Risk Management Issues
ByFrederic G. Reamer

chapter 30|12 pages

Privacy and ‘Big Data’ in Social Work Research

A Risk-based Approach
ByBeth Coulthard

chapter 31|14 pages

Artificial Intelligence and Social Work

Contributions to an Ethical Artificial Intelligence at the Service of People
ByEsther Raya Diez

chapter 32|11 pages

Ethics and Technology in Emergency Situations

ByAllan Edward Barsky

chapter 33|11 pages

Mechanisms of Power in the Digital Age

Surveillance, Privacy and Professional Boundaries in Social Work Practice
ByGloria Kirwan, Julie Byrne

part 5|71 pages

Digital Social Work and the Digitalization of Welfare Institutions

chapter 34|13 pages

Using Technologies as Allies in Social Work

The Chilean Experience of Reconectando
ByJorge Farah Ojeda, Sofía Cillero Fuenzalida

chapter 35|23 pages

Integrating Social Work Practice and Technology Competencies

A Comparative Example between USA and Spain
ByDomingo Carbonero Muñoz, Mioara Diaconu, Laura Racovita

chapter 36|11 pages

Participatory Evaluation in Social Organisations Dealing with Emergency Situations

A Digital Social Work Perspective
ByÁngel De-Juanas, Francisco Javier García Castilla, Raquel Pelta

chapter 37|10 pages

Digital Social Work in Ordinary and Extraordinary Times

The Italian Experience
ByRoberta T. Di Rosa, Mara Sanfelici

chapter 38|12 pages

Digital Social Work and Social Protection Programme

Conditional Cash Transfer in Colombia
ByCésar Sánchez-Álvarez

part 6|41 pages

Digital Social Work

chapter 39|12 pages

‘Harness Technology for Social Good’

A Grand Challenge for Social Work
ByMelanie Sage, Jonathan Singer

chapter 40|14 pages

Digital Social Work

Support at Your Fingertips
ByTiffany C. Luo, Adrian Aguilera

chapter 41|11 pages

Digital People Production in Social Work

ByElizabeth Martinell Barfoed

chapter 42|2 pages

The Future of Digital Social Work

Trends, Challenges and Opportunities
ByAntonio López Peláez, Gloria Kirwan