The COVID-19 pandemic brought travel to a halt and the global tourism industry has been one of the sectors hit hardest during the pandemic. This book looks at how the tourism industry can enhance its resilience and prepare for future crises more effectively.

The book provides insights into the economic, social, geopolitical and environmental implications of the COVID-19 pandemic on the tourism and hospitality industries and the responses in diverse international contexts. It highlights key concepts and includes cases with real-life applications. The book also discusses future research directions in a post-pandemic scenario.

This book will be an invaluable resource for practitioners in the areas of tourism and crisis management and for readers to compare and contrast tourism destination recovery and crisis management practices through different research methodologies and settings.

chapter |8 pages


Tourism at a crossroads
ByJames Kennell, Priyakrushna Mohanty, Anukrati Sharma, Azizul Hassan

section Section 1|45 pages

Key concepts

chapter 1|11 pages

Tourism at a crossroads – ignoring, adopting, or embracing alternative pathways for more sustainable post-pandemic tourism development

ByMiroslav D. Vujičić, Uglješa Stankov, Đorđije A. Vasiljević

chapter 2|9 pages

Crisis management

Managing tourism in the face of adversity
ByPeter Vlachos

chapter 3|14 pages

Destination recovery

Recovery of the post-pandemic tourism destination economy
ByCharles Bladen, Carol Callinan

chapter 4|9 pages

Sustainability and destination recovery

Alternatives to overcome the crossroads of the pandemic crisis
ByFrancisco Antônio dos Anjos, Sara Joana Gadotti dos Anjos, Vitor Roslindo Kuhn

section Section 2|162 pages

Case studies

chapter 5|10 pages

Inducing domestic tourism through stokvels in South Africa

Post-COVID-19 tourism recovery in the global South
ByUnathi Sonwabile Henama, Lwazi Apleni, Madiseng Messiah Phori, Petrus Mfanampela Maphanga, Simiso Lindokuhle Mabaso, Xolile Dlamini-Mnisi

chapter 7|9 pages

The COVID-19 pandemic and risk analysis in tourism destinations

Insights from Queen of Hills ‘Mussoorie’
ByNeha Mishra, Anindya J. Mishra

chapter 8|11 pages

Searching for a break from the drudgery of daily din

Analysing millennials' quest for spirituality and well-being during the COVID-19 pandemic
ByManpreet Arora, Roshan Lal Sharma

chapter 9|15 pages

Turkey's tourism recovery process during COVID-19

Policy, planning and management
ByKübra Cihangir-Çamur, Emine Cihangir, Mehmet Şeremet

chapter 10|13 pages

Restore, reorient, and reinvigorate

A localisation and sensemaking approach to crisis recovery
ByIsabella Qing Ye, Mireia Guix

chapter 11|12 pages

Building trust among tourists in the post-COVID-19 period

The role of external quality certifications
ByThais González-Torres, José-Luis Rodríguez-Sánchez, Eva Pelechano-Barahona

chapter 12|13 pages

Judging the resilience of online learning for hospitality courses during COVID-19

ByRekha Maitra, Shantanu Jain

chapter 13|11 pages

The use of food delivery applications in the restaurant industry during the COVID-19 crisis

Consumers' perspectives
ByGonçalo Barbosa, Jaime Coelho, Marta Fernandes, Makhabbat Ramazanova

chapter 15|12 pages

Community-based tourism as a post-COVID-19 development strategy in agricultural communities

ByRolando Torres Aguilera, Erick Sergio Andrés Rodríguez, Oswaldo Muñoz Rubio, María Angélica Rojas Bernal

chapter 16|14 pages

Recovery of hotel occupancy using risk management of supply chains in the COVID-19 pandemic context at the US–Mexico border

ByJesús Amparo López-Vizcarra, Jorge Carlos Morgan-Medina, Adriana Guillermina Ríos-Vázquez

chapter 17|9 pages

Virtual tourism and digital communication in the context of the post-pandemic scenario

ByBruno Barbosa Sousa, Carla Sousa Martins, Ana Carvalho Ferreira, Catarina Silva Pereira

chapter 18|11 pages

COVID-19 and changing realities in the food & beverage sector

Exhibiting the Indian chefs' perspective
ByAnubha Mahender Singh, Priyakrushna Mohanty, Sarah Hussain, Mahender Reddy Gavinolla