Performance management is the process by which organizations set goals, determine standards, assign and evaluate work, and distribute rewards. But when you operate across different countries and continents, performance management strategies cannot be one dimensional. HR managers and line managers need systems that can be applied to a range of cultural values.

This important and timely text offers a truly global perspective on performance management practices. Split into two parts, it illustrates the key themes of rater motivation, rater-ratee relationships and merit pay, and outlines a model for a global appraisal process. This model is then screened through a range of countries, including Germany, Japan, the US, Turkey, China, India and Mexico. Using case studies and discussion questions, and written by local experts, this text outlines the tools needed to understand and ‘measure’ performance in a range of socio-economic and cultural contexts.

It is essential reading for students and practitioners alike working in human resources, international business and international management.

chapter Chapter 1|18 pages

Performance Management around the Globe

Looking Back and Ahead

chapter Chapter 2|22 pages

Performance Management in Multinational Enterprises

Examining Patterns of Convergence and Divergence

chapter Chapter 3|19 pages

Motivation and Performance Management

chapter Chapter 5|22 pages

Merit Pay

chapter Chapter 6|18 pages

A Model of the Appraisal Process

chapter Chapter 13|24 pages

Performance Management Systems in China *

chapter Chapter 16|34 pages

Performance Management in Australia

chapter Chapter 17|16 pages

Performance Management around the Globe

Where Are We Now?