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      Book

      The Handbook of Communication Training
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      Book

      The Handbook of Communication Training

      DOI link for The Handbook of Communication Training

      The Handbook of Communication Training book

      A Best Practices Framework for Assessing and Developing Competence

      The Handbook of Communication Training

      DOI link for The Handbook of Communication Training

      The Handbook of Communication Training book

      A Best Practices Framework for Assessing and Developing Competence
      Edited ByJ.D. Wallace, Dennis Becker
      Edition 1st Edition
      First Published 2018
      eBook Published 16 August 2018
      Pub. Location London
      Imprint Routledge
      DOI https://doi.org/10.4324/9781315185859
      Pages 462
      eBook ISBN 9781315185859
      Subjects Economics, Finance, Business & Industry
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      Wallace, J.D., & Becker, D. (Eds.). (2018). The Handbook of Communication Training: A Best Practices Framework for Assessing and Developing Competence (1st ed.). Routledge. https://doi.org/10.4324/9781315185859

      ABSTRACT

      Communication remains a significant topic for job acquisition, development, and advancement. As such, there are no shortage of classes, seminars and books written on the subject. However, there are few designed for the corporate consultant that are not aligned with some proprietary system, traditional academic classrooms, or author’s speculation. These tend to be either inaccessible, questionable in their content, or specifically aligned with the producers’ interests. So where can the Communication trainers and consultants go to focus on fundamental touchstone research and practices?

      The Handbook of Communication Training is a powerful template, and first of its kind, for communication practitioners and academicians who wish to strengthen their professional capabilities. It also acts as a guide and standard for consumers and clients of these services.

      The chapters within are an outgrowth of the National Communication Association’s Training & Development Division’s desire to provide guidance, structure, and support for members and non-members alike. It is specifically targeted at those pursuing best practices regarding communication consulting, coaching, teaching and training. The 7 Best Practices presented in this book represent capabilities that are foundational to the effective transfer of communication promotion and skill enhancement. As such, these practices, and supporting chapters, should appeal to novice and experts alike.

      TABLE OF CONTENTS

      chapter |4 pages

      Introduction

      Best practices for communication training
      Edited ByJ.D. Wallace, Dennis Becker

      part Best practice 1|44 pages

      Maintain transparency to clients and trainees

      chapter 1|15 pages

      Mobilizing a client for change

      Best practices for proposing training
      ByJennifer H. Waldeck

      chapter 2|15 pages

      Communication training’s higher calling

      Using a civic frame to promote transparency and elevate the value of services
      ByDon Waisanen

      chapter 3|12 pages

      The F-word changes a circular message

      Linking a profession’s history to communication training’s unique organizational role
      ByRobin Smith Mathis

      part Best practice 2|58 pages

      Use assessable methods

      chapter 4|16 pages

      Help, communication is broken and we need training!

      How diagnosing the organizational needs leads to better interventions, outcomes, and profit
      ByL. Stafford Jeffrey, Michelle Hege, Amber Barnes, R. Underhill Greta, R. Seagrave Hannah

      chapter 5|21 pages

      Greater alignment, greater success

      Communication needs assessments and training program assessments
      ByPiyawan Charoensap-Kelly

      chapter 6|20 pages

      Observational assessment at the core of your communication training program

      Authentic design and use of observational survey instruments
      ByJessica Parker-Raley, N. Finn Amber

      part Best practice 3|54 pages

      Demonstrate technology proficiency

      chapter 7|13 pages

      Online training tools in an interconnected world

      ByG. Strawser Michael, Renee Kaufmann, M. Buckner Marjorie

      chapter 8|14 pages

      Mobile devices in training

      What are our trainees doing and what can trainers do?
      ByK. Stephens Keri, W. Robertson Brett

      chapter 9|11 pages

      Best practices in slide design

      ByLori B. Miraldi, Peter N. Miraldi

      chapter 10|16 pages

      Training in a flash

      Considerations of learning outcomes and storytelling in building webinar training
      ByDonna M. Elkins, Robin Hinkle, Hope Zoeller

      part Best practice 4|17 pages

      Demonstrate professional development

      chapter 11|16 pages

      Career and professional development as levels of engagement in the communication training and development field 1

      ByRoss Brinkert

      chapter 12|16 pages

      The communication trainer as bricoleur

      ByCraig Engstrom, Michael Forst, Lacey Corey Brown

      chapter 13|16 pages

      Deliberate practice activities of communication professionals and implications for training and consulting

      ByHelen Lie

      chapter 14|9 pages

      Professional development

      ByLisa Waite

      part Best practice 5|1 pages

      Develop and maintain organizational expertise

      chapter 15|19 pages

      From training to performance improvement

      Using a holistic approach to demonstrate organizational expertise and achieve results
      ByE. Burk John, A. Birk Thomas

      chapter 16|15 pages

      The role of communication theory in leadership training and development

      ByRalph A. Gigliotti, Brent D. Ruben

      part Best practice 6|1 pages

      Demonstrate effective and appropriate instructional design

      chapter 17|17 pages

      Best practices of training instructional design

      The Needs-Centered Training Model
      ByA. Beebe Steven

      chapter 18|12 pages

      Debriefing

      Enhancing skill acquisition and transfer of learning during training
      ByMarjorie M. Buckner, Amber N. Finn

      chapter 19|11 pages

      Instructional design training as instruction

      Delivering instruction for the adult learner
      ByRobert J. Sidelinger

      chapter 20|10 pages

      Training trainers growth mindset messaging

      The role of Implicit Person Theory on training
      ByElissa A. Adame

      chapter 21|13 pages

      Belbin Team Roles

      Assessing behavioral interaction to improve communication
      ByDeeDee Smartt Lynch, Michael J. Lynch, Cody M. Clemens

      chapter 22|21 pages

      Operationalizing Kolb’s Experiential Learning Cycle

      A user-friendly template for instructional design and self-assessment
      ByKristen A. McIntyre, Belynda Dix, Marian L. Ward

      part Best practice 7|1 pages

      Demonstrate communication proficiency

      chapter 23|15 pages

      The communication skills of an effective trainer

      ByS. Frei Seth, A. Beebe Steven

      chapter 24|13 pages

      Re-motivating Monroe, Click-Whirr

      Social suasion and the motivated sequence
      ByJay Baldwin

      chapter 25|13 pages

      The use of humor and storytelling skills as a best practice in demonstrating communication proficiency

      ByC. Horn Dakota, Golinski Robin

      chapter 26|13 pages

      Effectively integrating group techniques to develop communication proficiency

      ByM. Nicolini Kristine, Priddis DeAnne

      chapter 27|13 pages

      Incorporating Cosmopolitan Communication into diverse teaching and training contexts

      Considerations from our work with military students and veterans
      BySteen Susan, Mackenzie Lauren, Buechner Barton

      chapter 28|8 pages

      Social and cultural diversity in training and group facilitation

      BySara DeTurk
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