ABSTRACT

John Glaser has been an astute observer and recognized leader in the health care industry for over thirty years. He has written a regular column for Hospitals & Health Networks in which he comments on a wide range of topics, including improving organizational performance through health information technology (HIT), changes in HIT architecture, challenges in leveraging data, and the evolution of the role of IT leadership.

Glaser on Health Care IT: Perspectives from the Decade that Defined Health Care Information Technology is a collection of some of the most widely read articles that have been published in H&HN Daily, H&HN Weekly, and Most Wired Online in the past decade (2005–2015). The columns are dated to show their original publication dates, and the material is organized into four broad themes:

  1. HIT Applications and Analytics Challenges
  2. Improving Organizational Performance through HIT
  3. IT Management Challenges
  4. HIT Industry Observations

Each section offers readers an intimate look at the myriad issues associated with getting IT "right" and the organizational performance gains that can be achieved in doing so. Moreover, the book examines the power and potential of the technologies available to health care providers today, as well as the transformative nature of those we have yet to fully embrace.

From seasoned CIOs and consultants to software developers and nurses, this book provides invaluable insights and guidance to all those seeking to make the delivery of care safer, more effective, and more efficient through the application of health care IT.

Foreword by Russ Branzell, President and CEO, College of Healthcare Information Management Executives (CHIME)

Co-published with Health Forum, Inc.

part One|91 pages

HIT Applications and Analytics Challenges

chapter |4 pages

How the Internet of Things Will Affect Health Care

ByJohn Glaser

chapter |5 pages

Interoperability: A Promise Unfulfilled

ByJohn Glaser

chapter |6 pages

Solving Big Problems with Big Data

ByJohn Glaser

chapter |5 pages

The Role of IT in Understanding and Managing Cost

ByJohn Glaser

chapter |5 pages

Heeding the Call for Health Information Exchange

ByJohn Glaser

chapter |6 pages

The Growing Role of Analytics and Business Intelligence

ByJohn Glaser

chapter |5 pages

From the Transaction-Based EHR to the Intelligence-Based EHR

ByJohn Glaser

chapter |5 pages

Surviving a Revenue Cycle System Conversion

ByJohn Glaser, Veronica Ziac

chapter |6 pages

Six Key Technologies to Support Accountable Care

ByJohn Glaser

chapter |5 pages

Accountability and the Revenue Cycle

ByJohn Glaser

chapter |4 pages

The Next IT Revolution: Nearly Ubiquitous Computing

ByJohn Glaser

chapter |4 pages

Information Technology for Accountable Care Organizations

ByJohn Glaser, Claudia Salzberg

chapter |3 pages

The Variability of Patient Care

ByJohn Glaser

chapter |4 pages

Managing Clinical Decision Support

ByJohn Glaser, Tonya Hongsermeier

chapter |3 pages

The Service-Oriented Solution for Health IT

ByJohn Glaser, Steve Flammini

chapter |3 pages

Advanced Interoperability: Beyond the Exchange of Data

ByJohn Glaser

part Two|90 pages

Improving Organizational Performance Through HIT

chapter |5 pages

Telemedicine Hits Its Stride

ByJohn Glaser

chapter |6 pages

The Evolution of Accountability and Collaboration

ByJohn Glaser, Neeraj Chopra

chapter |4 pages

Ensuring IT-Enabled Gains in Organizational Performance

ByJohn Glaser

chapter |5 pages

Managing Complexity with Health Care Information Technology

ByJohn Glaser

chapter |5 pages

Expanding Patients’ Role in Their Care

ByJohn Glaser

chapter |6 pages

Ready, Set, Go: Performance-Based Reimbursement

ByJohn Glaser, Neeraj Chopra

chapter |5 pages

Information Technology for Community Hospitals

ByGlaser John

chapter |5 pages

Nursing in the New Era of Accountability

ByJohn Glaser, Gail Latimer

chapter |4 pages

A New Era in IT’s Strategic Importance

ByJohn Glaser

chapter |3 pages

IT Strategies for Process Improvement

ByJohn Glaser

chapter |4 pages

What Happens After EHR Implementation Is Done?

ByJohn Glaser

chapter |3 pages

The Myth of IT’s Competitive Advantage

ByJohn Glaser

chapter |3 pages

The Fundamentals of Sustained Collaboration

ByJohn Glaser

chapter |3 pages

Managing Threats to Large IT Projects

ByJohn Glaser

chapter |4 pages

The Board’s Role in the IT Discussion

ByJohn Glaser

chapter |4 pages

The Challenge of IT Value

ByJohn Glaser

part Three|48 pages

– IT Management Challenges

chapter |5 pages

The Risky Business of Information Security

ByJohn Glaser

chapter |5 pages

Hitting the Restart Button: We’ve All Been There

ByJohn Glaser

chapter |5 pages

Organizational Effectiveness in Implementing IT

ByJohn Glaser

chapter |4 pages

The Scope of an IT Strategy

ByJohn Glaser

chapter |4 pages

Thinking Strategically about New Information Technology

ByJohn Glaser

chapter |4 pages

Data Challenges on the EHR Agenda

ByJohn Glaser

chapter |4 pages

Are They Using IT? Effectively?

ByJohn Glaser

chapter |2 pages

Necessary Downtime

ByJohn Glaser

chapter |2 pages

The Legacy of Leadership

ByJohn Glaser

chapter |4 pages

IT Effectiveness, Part 1— The Fundamentals

ByJohn Glaser

chapter |4 pages

IT Effectiveness, Part 2— Evaluating the IT Department

ByJohn Glaser

part Four|71 pages

HIT Industry Observations

chapter |3 pages

Why We Do What We Do

ByJohn Glaser

chapter |5 pages

Health Care IT Innovation: The Best Is Yet to Come

ByJohn Glaser

chapter |5 pages

Of Guns and EHRs

ByJohn Glaser

chapter |3 pages

More Time Needed for Meaningful Use

ByJohn Glaser

chapter |4 pages

Getting Ready for the Big Dance

ByJohn Glaser, M. Kent Locklear

chapter |4 pages

The Federal Electronic Health Record Strategy

ByJohn Glaser

chapter |3 pages

Boundary Erosion in Information Technology

ByJohn Glaser

chapter |4 pages

Taking Care in EHR Adoption

ByJohn Glaser

chapter |4 pages

Health Care’s Progressive Transformation

ByJohn Glaser

chapter |3 pages

Health Care IT Progress Report

ByJohn Glaser

chapter |3 pages

Four Challenges in Personalized Medicine

ByJohn Glaser

chapter |4 pages

The Tiering of EHR Adoption

ByJohn Glaser

chapter |3 pages

The Four Cornerstones of Innovation

ByJohn Glaser

chapter |3 pages

Information Technology Is Not an Intervention

ByJohn Glaser

chapter |3 pages

When Information Hurts

ByJohn Glaser