In response to changes in internal needs, external organizational environments, and the expectations of shareholders – most notably, citizens and politicians – innovation is now an important common-place aspect of governance and the running of public service organizations. Given the ongoing financial and economic crisis, which presents a significant challenge to public service organizations (PSOs), there is a growing need to establish innovative strategies in order to survive the crisis, and provide the basis for future sustainable growth.

This book contributes towards the discussion of PSO innovation through theoretically informed empirical studies of innovation across a range of theories, topics and fields. Studies examine the role of citizens, managers, and public service organizations; the adoption, diffusion, implementation, and management of innovations; collaboration, communication, and information technologies; and decision-making, ethical principles, HR management, leadership, and procurement. The studies – which examine the situation in a range of countries in Europe and Asia – cover a range of different organizations such as non-profits, health service organizations, and local governments. This book was originally published as a special issue of Public Management Review.

chapter 3|20 pages

Multiple institutional logics in health care: ‘Productive Ward: Releasing Time to Care’

ByJudith van den Broek, Paul Boselie and Jaap Paauwe

chapter 4|22 pages

Strategies for introducing organizational innovation to public service organizations

ByAlexandra Collm, Kuno Schedler

chapter 8|27 pages

Evaluation of the impacts of innovation in the health care sector: A comparative analysis

ByMaria Cucciniello, Greta Nasi

part 9|1 pages

Mandate versus championship: Vertical government intervention and diusion of innovation in public services in authoritarian China

chapter |7 pages


chapter |9 pages

Methodology and data collection

chapter |1 pages


chapter |1 pages


chapter |4 pages


chapter 10|26 pages

Determinants of innovative behaviour in Flemish nonprot organizations: An empirical research

ByBram Verschuere, Eline Beddeleem, Dries Verlet

part 11|1 pages

Exploring managerial mechanisms that inuence innovative work behaviour: Comparing private and public employees

chapter |2 pages


chapter |6 pages

Hypotheses development

chapter |3 pages

Research method

chapter |5 pages


chapter |3 pages

Discussion and conclusions

chapter |5 pages