Student Affairs in Urban-Serving Institutions: Voices from Senior Leaders addresses a critical gap in literature concerning the unique structure, students, and missions of urban-serving institutions (USIs). Examining the challenges and contributions of student affairs professionals in serving and meeting the needs of urban students, this volume discusses how services and interventions must reflect the reality of students, understand the sociopolitical forces that affect students’ lives, and bring together a network that includes family and community. Each chapter in this volume captures the voices of student affairs leaders who not only share a range of important professional experiences, insights, and lessons learned but also unpack research and literature on competencies, knowledge bases, and experiences needed to work in urban universities and community colleges. This important book will help graduate students as well as new and continuing professionals, faculty, and scholars impact practice and policy and become agents of change in their communities.

chapter 1|18 pages


ByJenny Jacobs, Anna M. Ortiz

chapter 2|19 pages

Understanding the Urban-Serving Institution

ByTiffany J. Davis, Richard Walker

chapter 3|20 pages

The Urban College Student

ByAnthony Cruz, Franklyn Taylor

chapter 4|26 pages

Promoting Student Success

ByCorlisse Thomas, André McKenzie

chapter 5|21 pages

Promoting Engagement and Belonging

ByMichael A. Freeman, Anna M. Ortiz

chapter 6|23 pages

Leading in an Urban Institution

ByLarry W. Lunsford, Edward G. Whipple

chapter 7|23 pages

Preparing Student Affairs Professionals to Serve in Urban Institutions

ByDarrell C. Ray, Scott Radimer

chapter 8|25 pages

The Vice President Experience

ByGail DiSabatino, Mariette Bien-Aime Ayala

chapter 9|13 pages

Student Affairs in Urban-Serving Institutions

Reflections and Looking Forward
ByAnna M. Ortiz