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Book

The Influence of Values on Consumer Behaviour

Book

The Influence of Values on Consumer Behaviour

DOI link for The Influence of Values on Consumer Behaviour

The Influence of Values on Consumer Behaviour book

The value compass

The Influence of Values on Consumer Behaviour

DOI link for The Influence of Values on Consumer Behaviour

The Influence of Values on Consumer Behaviour book

The value compass
ByErik Kostelijk
Edition 1st Edition
First Published 2016
eBook Published 15 August 2016
Pub. Location London
Imprint Routledge
DOI https://doi.org/10.4324/9781315560045
Pages 240
eBook ISBN 9781315560045
Subjects Behavioral Sciences, Economics, Finance, Business & Industry
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Kostelijk, E. (2016). The Influence of Values on Consumer Behaviour: The value compass (1st ed.). Routledge. https://doi.org/10.4324/9781315560045

ABSTRACT

Substantial progress has been made in the conceptualization of values within psychology. The importance of values is also acknowledged in marketing, and companies use values to describe the core associations of their brand. Yet despite this, the values concept has received limited attention in marketing theory. The Influence of Values on Consumer Behaviour aims to bridge the gap between the conceptual progress of values in psychology, and the current practice in marketing and branding literature. It proposes the ‘Value Compass’, a comprehensive value system that is cross-culturally applicable to consumer behaviour and brand choice.

The values concept is used in psychology to identify the motivations underlying behaviour, a concept that marketers have borrowed to define brand values. This has led to conceptual confusion. Whereas in psychology the values system is perceived as an integrated structure, in marketing, values are treated as abstract motivations that give importance to the benefits of consumption. Attention in marketing has shifted away from brand values toward brand personality, a set of human characteristics associated with a brand. Despite its popularity, brand personality has limitations in explaining consumer behaviour, while the potential merits of a brand values concept have remained largely unexplored.

The book presents a meaningful alternative to the brand personality concept and promotes the benefits of using the Value Compass for assessing the effects of brand values and personal values on consumer choice. As such, it will be essential reading for academics and postgraduate students in the fields of marketing, consumer psychology, branding, consumer choice behaviour and business studies.

TABLE OF CONTENTS

chapter 1|8 pages

Introduction

part |2 pages

PART I Literature review

chapter 2|52 pages

Values, brands and culture

part |2 pages

PART II Values and the consumer

chapter 3|28 pages

Development of the Value Compass

chapter 4|16 pages

Description of the Value Compass

part |2 pages

PART III Values and branding

chapter 5|25 pages

Brand values and brand choice

chapter 6|12 pages

Value congruence

chapter 7|17 pages

Brand values versus brand personality

part |2 pages

PART IV The Value Compass and culture

chapter 8|36 pages

Cross-cultural validity of the Value Compass

part |2 pages

PART V Conclusion

chapter 9|14 pages

Summary and conclusions

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