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Maximizing Call Center Performance
DOI link for Maximizing Call Center Performance
Maximizing Call Center Performance book
136 Innovative Ideas for Increasing Productivity and Customer Satisfaction
Maximizing Call Center Performance
DOI link for Maximizing Call Center Performance
Maximizing Call Center Performance book
136 Innovative Ideas for Increasing Productivity and Customer Satisfaction
ByMadeline Bodin
Edition 1st Edition
First Published 1999
eBook Published 21 April 2014
Pub. Location Boca Raton
Imprint CRC Press
Pages 137
eBook ISBN 9780429080388
Subjects Computer Science
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Bodin, M. (1999). Maximizing Call Center Performance: 136 Innovative Ideas for Increasing Productivity and Customer Satisfaction (1st ed.). CRC Press. https://doi.org/10.1201/9781482294552
ABSTRACT
Ever wish you could find out how North America's biggest and most advanced call centers are really using call center technology? Want to know how successful call centers have solved the problems behind basic call center functions such as order handling, h