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Book

Monitoring Performance in the Public Sector

Book

Monitoring Performance in the Public Sector

DOI link for Monitoring Performance in the Public Sector

Monitoring Performance in the Public Sector book

Future Directions from International Experience

Monitoring Performance in the Public Sector

DOI link for Monitoring Performance in the Public Sector

Monitoring Performance in the Public Sector book

Future Directions from International Experience
ByJohn Mayne, Eduardo Zapico-Goñi
Edition 1st Edition
First Published 1997
eBook Published 25 October 2017
Pub. Location New York
Imprint Routledge
DOI https://doi.org/10.4324/9781315124681
Pages 293
eBook ISBN 9781315124681
Subjects Politics & International Relations
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Mayne, J., & Zapico-Goñi, E. (1997). Monitoring Performance in the Public Sector: Future Directions from International Experience (1st ed.). Routledge. https://doi.org/10.4324/9781315124681

ABSTRACT

A host of promising public sector reform efforts are underway throughout the world. In governments challenged by budget deficits and declining public trust, these reform efforts seek to improve policy decisions and public management. Along the way, program efficiency and effectiveness help rebuild public confidence in government. Whether through regular measurement of program inputs, activities, and outcomes, or through episodic one-shot studies, performance monitoring plays a central role in the most important current reform efforts. Monitoring Performance in the Public Sector, now available in paperback, is based on experiences derived from comparative analysis in different countries. It explains why there is interest in perfor!mance monitoring in a given setting, why it has failed or created uncertainties, and identifies criteria for improving its design and use.One of the challenges this book offers is the need to consider dimensions of performance beyond the traditional ones of economy, efficiency, and effectiveness. With an increasingly diverse, interdependent, and uncertain public sector environment, for some stakeholders meeting objectives fixed some time ago may not be as important as the capacity to adapt to current and future change. In this vein, the contributors address a number of themes: the criti!cal importance of organizational support for performance monitoring and making it consistent with the organizational culture, the need for active and effective leadership in defining criteria and implementing practical performance monitoring, the value of linking ongoing measurement with more than the traditional, strictly quantitative aspects of public sector performance.As we gain experience with performance monitoring and its uses, such systems should become more cost effective over time. This book will be of deep interest to public managers, government officials, economists, and organization theorists, and useful in courses on p

TABLE OF CONTENTS

part I|30 pages

Performance Monitoring: An Overview

chapter 1|28 pages

Effective Performance Monitoring: A Necessary Condition for Public Sector Reform

ByJohn Mayne, Eduardo Zapico-Goñi

part II|144 pages

Designing and Implementing Effective Performance Monitoring

chapter 2|34 pages

Establishing Performance Monitoring: The Role of the Central Unit

ByTerje Haugli Nilsen

chapter 3|34 pages

Performance Monitoring for Budget Management: A New Role of the Budget Center

ByEduardo Zapico-Goñi

chapter 4|38 pages

Public Sector Reform Strategy: A Giant Leap or a Small Step?

ByTrosa Sylvie

chapter 5|18 pages

Performance-Monitoring Systems: A Basis for Decisions?

ByRolf Sandahl

chapter 6|20 pages

Accountability for Program Performance: A Key to Effective Performance Monitoring and Reporting

ByJohn Mayne

part III|102 pages

Comparing Performance Monitoring in Policy Areas

chapter 7|18 pages

The Performance-Monitoring System in the Korean Government, With Special Reference to Health Care

ByMyoung-soo Kim

chapter 8|24 pages

A System for Monitoring and Control of Health Services: The Case of Mexico

ByFrancisco Javier, Casas Guzman

chapter 9|18 pages

Measuring Police Performance

ByRichard C. Sonnichsen

chapter 10|16 pages

Monitoring the Efficiency, Quality, and Effectiveness of Policy Advice to Government 1

ByJohn Nicholson

chapter 11|24 pages

Performance Monitoring: Implications for the Future

ByEduardo Zapico-Goñi, John Mayne
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