ABSTRACT
Over the last decade or so research into bullying, emotional abuse and harassment at work, as distinct from harassment based on sex or race and primarily of a non-physical nature, has emerged as a new field of study. Two main academic streams have emerged: a European tradition applying the concept of 'mobbing' or 'bullying' and the American traditi
TABLE OF CONTENTS
part |2 pages
Part 1 The problem
chapter 1|28 pages
The concept of bullying at work: the European tradition STÅLE EINARSEN , HELGE HOEL , DIETER ZAPF AND C A RY L . COOPER
The European tradition
chapter 3|17 pages
Bully/victim problems in school
Basic facts and an effective intervention programme
part |2 pages
Part 2 The evidence
part |2 pages
Part 3 Explaining the problem
chapter 9|18 pages
Social antecedents of bullying: a social interactionist perspective JOEL H . NEUMAN AND ROBE RT A . BARON
A social interactionist perspective
part |2 pages
PART 4 Managing the problem: ‘best practice’
chapter 16|14 pages
Workplace bullying: the role of occupational health services
The role of occupational health services aIntroduction
chapter 18|13 pages
Challenging workplace bullying in a developing country: the example of South Africa
The example of South Africa Workplace bullying in South Africa
part |2 pages
PART 5 Remedial actions: a critical outlook
chapter 24|13 pages
Workplace bullying and the law: towards a transnational consensus? D AV I D YA MADA
Towards a transnational consensus?