ABSTRACT
Organizations enjoy two kinds of strategic advantages. One is transitory: being in the right place with the right products at the right time. The other comes from having first class management and instituting processes that mobilize an organization, keeping in ahead of the competition. Which would you like to count on for your organization's success?Integrating ERP, CRM, Supply Chain Management, and Smart Materials explores how to create business opportunities and reap savings by: Restructuring and updating of ERP and CRM software as it integrates supply chain management and delivers new killer applications; Evolving opportunities that will develop from the implementation of smart materials, automatic identification, classification systems, and quality assurance projects Auditing the implementation, operation, and maintenance of ERP and CRM software as well as the corrective action taken on the basis of resultsInternet commerce, online supply chain, and advances in technology - all available at increasingly lower costs - make systems of the past obsolete. However, just as new technology creates new opportunities, it can also create unforeseen consequences. By binding a wealth of interdependent issues between the covers of one book, Integrating ERP, CRM, Supply Chain Management, and Smart Materials gives you the tools you need to create proprietary, high value-added solutions.
TABLE OF CONTENTS
section I|138 pages
Enterprise Resource Planning, Supply Chain, and Customer Relationship Management
chapter Chapter 1|20 pages
Concepts, Functionality, and Cost-Effectiveness of Internet-Oriented ERP Systems
chapter Chapter 5|19 pages
The Market Demand for Enterprise Resource Planning Software and Customer Relationship Management
section II|107 pages
Organizational Prerequisites for Smart Materials, Automatic Identification, and Quality Assurance
chapter Chapter 8|22 pages
The Next Frontier in Technology and in Supply Chain Management: Automatic Identification
chapter Chapter 10|22 pages
The Chorafas Classification/Identification System for Supply Chain Requirements
chapter Chapter 12|21 pages
A Sound Methodology for Enterprise Management: General Electric's Six Sigma
section III|127 pages
Auditing Accounting Statements and Enterprise Resource Planning Records