Of previous editions:

'... breaks new ground in its readability … It is concise, wise, and firmly pragmatic'. British Medical Journal

'Since it was first published in 1994, Peter Tate’s The Doctor’s Communication Handbook has been essential reading to improve GP registrars’ communication skills'. Practical Diabetes International

This bestselling title has established itself as the ultimate guide to patient communication for all doctors, whatever their experience and wherever they practice. Highly respected by many and acclaimed for its light, conversational tone, this completely updated and expanded eighth edition remains a key text for doctors at all levels and in all settings, particularly candidates sitting for the Membership of the Royal College of General Practitioners.

Key features:

  • Unique and accessible approach to this vital and frequently poorly practiced aspect of medicine
  • Addresses the change in practice where traditional doctor consultations are increasingly being done by other health professionals, including nurse practitioners and paramedics
  • Reflects the dissolution of the primary/secondary care boundary, and the increasing importance of shared responsibility for patient communication in clinical and social care
  • Covers the new types of consultation including telephone triage and virtual consultation and the associated risks and benefits
  • Retains all the features praised in previous editions − brevity, readability and humour

As patients become participants, doctors are increasingly adjusting to new roles and forms of communication − from orators and governors to confidants and interpreters. The Doctor's Communication Handbook continues to provide an invaluable 'one stop shop' to help students, practicing doctors, nurses and other healthcare practitioners value and improve their skills in this area.

chapter 2|6 pages

Ideas, concerns and expectations

chapter 3|8 pages

How doctors talk to patients and why

chapter 4|7 pages

Different types of patients

chapter 5|8 pages

Patient-encounter outcomes

chapter 8|6 pages

Different methods of consulting

chapter 9|19 pages

Complex scenarios

chapter 10|13 pages

Wider communication and ethical issues

chapter 11|8 pages

Communication as a competence?

chapter 12|4 pages