ABSTRACT

Patients are increasingly encouraged to take an active role in managing their health and health care. New technologies, cultural shifts, trends in healthcare delivery, and policies have brought to the forefront the "work" patients, families, and other non-professionals perform in pursuit of health. Volume I provides a theoretical and methodological foundation for the emerging discipline of Patient Ergonomics – the science of patient work.

The Patient Factor: Theories and Methods for Patient Ergonomics, Volume I defines Patient Ergonomics, explains its importance, and situates it in a broader historical and societal context. It reviews applicable theories and methods from human factors/ergonomics and related disciplines, across domains including consumer technology, patient-professional communication, self-care, and patient safety.

The Patient Factor is ideal for academics working in health care and patient-centered research, their students, human factors practitioners working in healthcare organizations or at technology companies, frontline healthcare professionals, and leaders of healthcare delivery organizations.

part Section I|18 pages

Introduction to Patient Ergonomics

chapter 1|16 pages

Patient Ergonomics

The Science (and Engineering) of Patient Work

part Section II|63 pages

Patient Ergonomics Theories

chapter 2|16 pages

Cognitive Patient Ergonomics

Application of Cognitive Theories to Patient Work

chapter 3|23 pages

Physical Patient Ergonomics

Understanding and Supporting Physical Aspects of Patient Work

chapter 4|21 pages

Macroergonomics of Patient Work

Engaging Patients in Improving Sociotechnical Context of Their Work

part Section III|82 pages

Patient Ergonomics Domains

chapter 5|22 pages

Consumer Health Information Technology

Integrating Ergonomics into Design, Implementation, and Use

chapter 8|16 pages

Patient Engagement in Safety

Patients Are the Ultimate Stakeholders

part Section IV|82 pages

Patient Ergonomics Methods

part Section V|14 pages

Conclusion