ABSTRACT

This book encourages health professionals in primary care to reflect on listening in their work with patients — the choices they make, the relationships which emerge and the limits that they put in place. It is useful for trainee doctors and to established general practitioners.

chapter |14 pages

Introduction

section Section 1|31 pages

Choices in listening

chapter 1|11 pages

The importance of listening

chapter 2|6 pages

Choosing to listen

chapter 3|11 pages

Choosing not to listen

section Section 2|45 pages

Listening work and relationships

chapter 4|9 pages

Cumulative listening and relationships

chapter 5|8 pages

Pastoral work in primary care

chapter 6|12 pages

Holding work: description

chapter 7|13 pages

Holding work: discussion

section Section 3|61 pages

Boundaries and self in listening work

chapter 10|8 pages

Work and self: boundaries

chapter 11|8 pages

Work and self: adequacy and sincerity

chapter 12|23 pages

Listening as work in primary care