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Book

Human Centered Management

Book

Human Centered Management

DOI link for Human Centered Management

Human Centered Management book

5 Pillars of Organizational Quality and Global Sustainability

Human Centered Management

DOI link for Human Centered Management

Human Centered Management book

5 Pillars of Organizational Quality and Global Sustainability
ByMaria-Teresa Lepeley
Edition 1st Edition
First Published 2017
eBook Published 19 April 2020
Pub. Location London
Imprint Routledge
DOI https://doi.org/10.1201/9781003080169
Pages 222
eBook ISBN 9781003080169
Subjects Economics, Finance, Business & Industry, Environment and Sustainability
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Lepeley, M.-T. (2017). Human Centered Management: 5 Pillars of Organizational Quality and Global Sustainability (1st ed.). Routledge. https://doi.org/10.4324/9781003080169

ABSTRACT

We have never had more freedom to acquire information to make decisions, and organizations have never been so pressed to demonstrate accountability as they communicate with better informed customers and users. People who work IN an organization must also work FOR the organization to accomplish its mission. In this environment, humans are no longer just a resource; they are the reason an organization exists. New constructs are needed to ensure this human-centered paradigm shift.This book sets out the rationale for this shift and stimulates the discussion and the discovery of effective approaches and solutions to innovate for social and environmental good. Written by an expert in quality standards, the book offers a coherent model which synchronizes the organizational structure with the talent required to develop resilient and agile work environments. New strategies to develop talent will be critical, and multidisciplinary approaches from scholars and practitioners from around the world will be required to effectively collaborate and articulate the solutions. The proposition in the book focuses on continuous improvement and interdisciplinary collaboration between scholars and practitioners across different industries, sectors, and national borders in order to address the unavoidable disruptions in the global VUCA environment.

TABLE OF CONTENTS

part Part I|71 pages

Why Human-Centered Management?

chapter 1|20 pages

A long-overdue paradigm shift

chapter 2|19 pages

Human-Centered Management (HCM): Roots and evolution

chapter 3|31 pages

Disruptions: Challenges or opportunities?

part Part II|57 pages

Four (of the five) pillars of Human-Centered Management

chapter 4|14 pages

Pillar one: Human capital

chapter 5|11 pages

Pillar two: Disruption resilience

chapter 6|9 pages

Pillar three: Talent management

chapter 7|20 pages

Pillar four: Agility

part Part III|71 pages

Human-Centered Management and Sustainable Quality (SQ)

chapter 8|10 pages

SQ foundations model

chapter 9|8 pages

The fifth pillar: Sustainable Quality (SQ)

chapter 10|48 pages

7 Management Areas and 35 Assessment Elements

chapter 11|4 pages

Organization Improvement Report (OIR)

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