Focusing on the critical role IT plays in organizational development, the book shows how to employ action learning to improve the competitiveness of an organization. Defining the current IT problem from an operational and strategic perspective, it presents a collection of case studies that illustrate key learning issues. It details a dynamic model for effective IT management through adaptive learning techniques—supplying proven educational theories and practices to foster the required changes in your staff. It examines existing organizational learning theories and the historical problems that occurred with companies that have used them, as well as those that have failed to use them.

chapter 1|20 pages

The “Ravell” Corporation

chapter 2|20 pages

The IT Dilemma

chapter 7|24 pages

Virtual Teams and Outsourcing

chapter 9|12 pages

Forming a Cyber Security Culture

chapter 12|52 pages

Toward Best Practices

chapter 13|18 pages