This book shows how to identify potential design errors and modify procedures in the design process to mitigate design-induced error. Real life examples are used to demonstrate the points being made. Many of the concerns raised in the book have come from a worldwide study conducted with designers, managers, and end-users.

chapter 1|10 pages

Design Error … Can Models Help?

chapter 2|6 pages

Common Causes of Design Error

chapter 3|6 pages

Who Is the Designer?

chapter 4|6 pages

What Is the Design Process?

chapter 5|8 pages

Systems Development Life Cycle Models

chapter 6|6 pages

Choosing an SDLC … Which Cap to Wear?

chapter 8|6 pages

Human Factors Issues

chapter 9|12 pages

Automation … Persistence of a Myth

chapter 11|8 pages

The Solution Is …?