The book contains everything new online communicator would want or need. You‘ll find enough technical information on how everything works, but not more than you want to know. You‘ll find hands-on tips on what to look for in communications software. And you‘ll find action-provoking information on electronic and voice mnai9l, sending facsimiles without a fax machine, electronic data interchange, and how to quickly get your hands on hard-core, industrial strength information such has online services as DIALOG, BRS, Orbit, and The Knowledge Index.