Twenty-five years ago, how many people were thinking about the internet on a daily basis? Now you can find everything, including technical and instruction manuals, online. But some things never change. Users still need instructions and warnings to guide them in the safe and proper use of products. Good design, clear instructions and warnings, place

chapter 1|10 pages

Who Needs a Manual?

chapter 2|28 pages

Who Reads a Manual?

chapter 4|32 pages

What You See Is What You Read…Or Not

chapter 5|32 pages

A Picture Is Worth…It Depends

chapter 6|34 pages

Thinking Outside the Books

chapter 7|26 pages

Who Writes a Manual?

chapter 8|30 pages

Manuals in the Global Marketplace

chapter 9|30 pages

Product Safety and Liability Prevention

chapter 10|36 pages

Warnings That Work

chapter 11|16 pages

Integrated Product Safety