If you currently employ knowledge workers who do most of their work on computers or with computers, access the Internet, utilize internal and external databases, use e-mail or other new messaging technology, then this book is for you. Quite simply, this handbook is for any organization with a lot of Web DNA that wishes to cut costs, improve perform

part I|2 pages

Lean for the Knowledge Worker

chapter 1|16 pages

What Is Knowledge Worker Lean?

chapter 3|24 pages

The Perfect Information Storm

chapter 4|44 pages

The Great Modern Office Wasteland

chapter 5|24 pages

The I in CIO: Information Transformation

part II|2 pages

The Knowledge Worker’s Lean Field Book