ABSTRACT

If you currently employ knowledge workers who do most of their work on computers or with computers, access the Internet, utilize internal and external databases, use e-mail or other new messaging technology, then this book is for you. Quite simply, this handbook is for any organization with a lot of Web DNA that wishes to cut costs, improve performance, and stay perpetually competitive. It is for change agents or managers within those organizations who work with information and want to leverage the latest crop of tool sets to deliver on the promise of Lean for the modern, information-rich office.

part I|2 pages

Lean for the Knowledge Worker

chapter 1|16 pages

What Is Knowledge Worker Lean?

chapter 3|24 pages

The Perfect Information Storm

chapter 4|44 pages

The Great Modern Office Wasteland

chapter 5|24 pages

The I in CIO: Information Transformation

part II|2 pages

The Knowledge Worker’s Lean Field Book