ABSTRACT

In systems analysis, programming, development, or operations, improving productivity and service - doing more with less - is the major challenge. Regardless of your management level, the Handbook gives you the advice and support you need to survive and prosper in the competitive environment. It is the only comprehensive and timely source of technic

part |6 pages

Section 1 Achieving Strategic IT Alignment

chapter 1|14 pages

Assessing IT–Business Alignment

chapter |8 pages

Appendix

chapter 9|8 pages

The CIO Role in the Era of Dislocation

chapter |1 pages

Appendix

chapter 12|10 pages

Preparing for the Outsourcing Challenge

part |6 pages

Section 2 Designing and Operating an Enterprise Infrastructure

chapter 17|22 pages

U.S. Telecommunications Today

chapter 23|22 pages

Data Warehousing Concepts and Strategies

chapter 26|16 pages

Data Conversion Fundamentals

part |6 pages

Section 3 Providing Application Solutions

chapter 33|10 pages

Web Services: Extending Your Web

chapter 35|10 pages

XML: Information Interchange

chapter 40|12 pages

Use Case Modeling

chapter 45|12 pages

Reducing IT Project Complexity

chapter 46|8 pages

Software Quality Assurance Activities

part |4 pages

Section 4 Leveraging E-Business Opportunities

chapter 53|8 pages

The Role of Corporate Intranets

chapter 58|20 pages

World Wide Web Application Security

part |4 pages

Section 5 Facilitating Knowledge Work

chapter 64|12 pages

Supporting Telework: Obstacles and Solutions