ABSTRACT
The Enterprise Operations Management Handbook provides the expert advice and guidance of hundreds of leading computing practitioners and consultants. Covering all major areas of enterprise operations management, this edition provides essential information for managing a modern, evolving data center. Topics include business issues, technology issues
TABLE OF CONTENTS
part |2 pages
SECTION I IT MANAGEMENT
part |2 pages
SECTION II DATA CENTER MANAGEMENT
part |2 pages
SECTION III APPLICATION INFRASTRUCTURE AND OPERATIONS
part |2 pages
SECTION IV ENTERPRISE NETWORK MANAGEMENT
part |2 pages
SECTION V DESKTOP COMPUTING
part |3 pages
SECTION VI EQUIPMENT ASSET MANAGEMENT
part |2 pages
SECTION VII CUSTOMER SUPPORT OPERATIONS
part |3 pages
SECTION VIII QUALITY CONTROL AND COMPUTER SECURITY
part |3 pages
SECTION IX CONTINGENCY PLANNING
