ABSTRACT

A must-read for all managers, leaders, and change agents, Performance Hubs: Engaging Teams in Focused Continuous Improvement supplies a proven system for engagement that allows teams to use their own data, understand the need for performance improvement, and drive improvements at their own level. Highlighting common pitfalls in improvement initiati

part |2 pages

Section 1: Warm Up

chapter 1|6 pages

Introduction

chapter 2|6 pages

Lean Leadership

chapter 3|4 pages

Performance Hub at a Glance

part |2 pages

Section 2: Implementation

chapter 4|18 pages

The Deployment Plan and the Project Hub

chapter 5|12 pages

Identifying the Right Metrics

chapter 6|6 pages

The Review Structure

chapter 9|8 pages

Visual Performance Hub at the Team Level

part |2 pages

Section 3: Routine Behaviors

chapter 10|4 pages

The Art of Facilitation

chapter 11|4 pages

Target Setting

chapter 12|14 pages

Making Robust Improvements

chapter 13|24 pages

Applying the Right Medicine

chapter 14|10 pages

Holding the Gains

chapter 15|4 pages

Virtual Performance Hubs

chapter 16|4 pages

The Pitfalls

part |2 pages

Section 4: Implementation and Engagement Aids

chapter 17|12 pages

Useful Icebreakers and Flips

chapter 18|2 pages

How to Use the Accompanying CD