ABSTRACT

Our modern view of quality is a multifaceted conglomeration of probability, planning, and perception. Although warranties are important first as an estimate and then as a measurement of reliability, most books on reliability and quality relegate the topic of warranties to a single chapter. Today's engineering student needs an integrated view that c

chapter |5 pages

Product Quality and Warranty

chapter |24 pages

Quality and Reliability

chapter |25 pages

Economic Models for Product Warranties

chapter |30 pages

Product Quality Monitoring and Feedback

chapter |31 pages

The Quality Improvement Process