ABSTRACT

Six Sigma is one of the most widely used quality improvement methodologies today, both in manufacturing and service industries. Minitab is a statistical software package that is often used in conjunction with Six Sigma projects. This book illustrates the application of Minitab for Six Sigma projects, using case studies in a variety of sectors, such as healthcare, manufacturing, airline, and fast food. Detailed steps and screenshots are provided to explain how to use a number of quality analysis and improvement tools in Minitab. Figures will include Minitab screenshots and Minitab worksheets for the case studies will be available for download.

chapter 1|12 pages

Introduction to Six Sigma Quality