ABSTRACT

With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether studying for an ILM qualification or looking to enhance the skills of your employees, Super Series provides essential solutions, frameworks and techniques to support management and leadership development.

chapter 1|7 pages

Introduction

chapter 3|10 pages

Tools for aiding continuous improvement

chapter 4|5 pages

The 5S Programme

chapter 5|8 pages

Standards and continuous improvement

chapter 6|2 pages

Summary

chapter 1|1 pages

Introduction

chapter 2|2 pages

Reasons for major change

chapter 3|9 pages

Change and the first line manager

chapter 4|6 pages

Preparing for change

chapter 5|10 pages

Planning the project activities

chapter 7|2 pages

Summary

chapter 1|1 pages

Introduction

chapter 2|5 pages

Monitoring the project plan

chapter 3|7 pages

Completing a change project

chapter 4|1 pages

Summary

chapter 1|2 pages

Quick quiz

chapter 2|1 pages

Workbook assessment

chapter 3|3 pages

Work-based assignment

chapter 1|4 pages

Reflect and review

chapter 2|2 pages

Action plan

chapter 3|1 pages

Extensions

chapter 4|3 pages

Answers to activities

chapter 6|2 pages

Answers to the quick quiz

chapter 7|4 pages

Certificate