ABSTRACT

With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether studying for an ILM qualification or looking to enhance the skills of your employees, Super Series provides essential solutions, frameworks and techniques to support management and leadership development.

chapter 1|1 pages

Introduction

chapter 2|3 pages

Data and information

chapter 3|3 pages

The need for information

chapter 4|7 pages

Good information

chapter 5|9 pages

Information sources

chapter 6|10 pages

Checking validity

chapter 7|1 pages

Summary

chapter 1|1 pages

Introduction

chapter 2|7 pages

Information relevant to your job

chapter 3|5 pages

Means of collecting information

chapter 4|12 pages

Storing information

chapter 5|8 pages

Questioning techniques

chapter 6|7 pages

Questionnaires, surveys and observation

chapter 7|7 pages

Constraints on data collection

chapter 8|1 pages

Summary

chapter 1|1 pages

Introduction

chapter 2|5 pages

Internet basics

chapter 3|6 pages

Searching the Internet

chapter 4|4 pages

Refining a search

chapter 5|1 pages

Evaluating Internet information

chapter 6|1 pages

Intranets

chapter 7|3 pages

Internet abuse

chapter 8|1 pages

Summary

chapter 1|4 pages

Quick Quiz

chapter 2|1 pages

Workbook assessment

chapter 3|1 pages

Work-based assignment

chapter 1|4 pages

Reflect and review

chapter 2|2 pages

Action plan

chapter 3|1 pages

Extensions

chapter 4|4 pages

Answers to self-assessment questions

chapter 5|3 pages

Answers to activities

chapter 6|3 pages

Answers to the quick quiz

chapter 7|2 pages

Certificate