ABSTRACT
Business Process Management: Practical Guidelines to Successful Implementations provides organizational leadership with an understanding of Business Process Management and its benefits to an organization. This book also gives Business Process Management practitioners a framework and a set of tools and techniques that provide a practical guide to successfully implementing Business Process Management projects and provides a holistic approach and the necessary details to deliver a Business Process Management project.
Business Process Management: Practical Guidelines to Successful Implementations delivers:
* a proven in-depth step-by-step framework for the Business Process Management practitioner.
* insights into how to embed Business Process Management within an organization to ensure a continuous business process involvement culture.
* practical tools, explanations and assistance in the successful implementation of a BPM project.
* more than 50 case studies to illustrate various steps and aspects of the framework.
* an overall view and understanding of Business Process Management and the move towards a process-centric organization.
TABLE OF CONTENTS
part |2 pages
Part I Frequently asked questions
chapter 1|6 pages
How can we demystify business process management?
part |2 pages
Part II The framework
chapter 12|7 pages
Guidelines on how to use the framework
part |2 pages
Part III BPM and the organization