ABSTRACT
First published in 1999. Business Climate Shifts: Profiles of Change Makers contains a wealth of CEO wisdom about how companies today can successfully manage change in response to rapidly changing business conditions. Includes a compelling overview of the factors and forces driving rapid and often "discontinuous" change in business today - e.g. globalization, the disruptive influence of new technologies, growing electronic connectivity among far flung financial markets, and the rise of e-business among others -- and assesses the short and long-term significance of these trends for the long-term viability of companies in all industries. Among the "change makers" profiled in this book: Lord Colin Marshall, Chairman of British Airways; Robert Bauman, former CEO of SmithKline Beecham; Bill Henderson, U.S. Postmaster General; Jane Garvey, Administrator of the Federal Aviation Administration; Fred Poses, President of AlliedSignal; Sir Richard Evans, Chairman of British Aerospace; and Errol Marshall, CEO of Shell South Africa, among others.
TABLE OF CONTENTS
part |33 pages
Change Isn't What It Used to Be
part |166 pages
The Change Makers
chapter |20 pages
Only the Vigilant Survive: The SmithKline Beecham Merger Story
chapter |11 pages
Let "Service to Customers" Drive Your Company's Structure
chapter |16 pages
How the FAA Created a Culture of Commitment and Accountability
part |10 pages
Epilogue