ABSTRACT

How many problems at work arise from the way in which jobs are set up? Either people don't have a clear understanding of their duties and responsibilities, spending time and energy disentangling them from those of their co-workers or they are hemmed in by job specifications that allow no room for movement and initiative.

An alternative system is needed, where jobs can grow and develop: where communication about the work can flow up as easily as down. Dr Belbin describes a radical approach incorporating colour-coding and information technology derived from experiments now being undertaken in three countries. Workset is a new means of delivering greater efficiency in a dynamic process that equally involves managers and jobholders.

Dr R. Meredith Belbin, regarded as the father of team-role theory for his widely-read Management Teams: Why they succeed or fail and its successor Team Roles at Work, obtained his first and higher degree at Cambridge University. Later, in a research, lecturing or consulting capacity, he has visited and worked in many countries. In 1988 he founded Belbin Associates which produces Interplace, a computer-based Human Resource Management System, now used world-wide.

chapter |7 pages

Orders and disorders

chapter |8 pages

The true nature of a modern job

chapter |9 pages

‘So what's the job?'

chapter |6 pages

Overcoming initial problems

chapter |8 pages

Job casting and job briefing

chapter |9 pages

Improving communications

chapter |6 pages

Quantifying the way we work

chapter |6 pages

Managing the feedback

chapter |7 pages

Creating a new culture

chapter |5 pages

Fostering team empowerment

chapter |7 pages

From competence to excellence

chapter |6 pages

Team roles and colour codes

chapter |8 pages

Managers and leaders revisited

chapter |6 pages

A way forward