ABSTRACT

Review of previous edition:

"This will be of particular importance to companies that act as suppliers to larger multinational organisations, whose original specifications may not translate readily into local practice".

Quality Today

Small and medium-sized companies face many challenges today; not least that their larger institutional and multinational customers make demands that are difficult to meet for an organisation with limited resources. One such demand is ISO 9000 compliance.

Fully revised and updated, ISO 9001: 2000 for Small Businesses explains the new requirements of ISO 9001: 2000 and helps businesses draw up a quality plan that will allow them to meet the challenges of the market place.

For engineers and managers in small and medium sized companies, and also in service industries and user groups, the text will serve as a essential guide to the most important new developments in quality assurance.

part |1 pages

Part One – The Background to ISO 9000

chapter 1|53 pages

ISO 9000

part |1 pages

Part Two – The Structure of ISO 9001:2000

chapter 2|64 pages

The structure of ISO 9001:2000

part |1 pages

Part Three – The Importance of Quality Control and Quality Assurance

chapter 3|17 pages

Quality control and quality assurance

part |1 pages

Part Four – Quality Management System

chapter 4|17 pages

Quality Management System

part |1 pages

Part Five – Quality Organisational Structure

chapter 5|8 pages

Quality organisational structure

chapter |160 pages

Part Six – Example Quality Manual

part |1 pages

Part Seven – Self-assessment

chapter 7|10 pages

Self–assessment

chapter |2 pages

Annex 7A ISO 9001:2000 Headings

chapter |40 pages

ANNEX 7C Example ISO 9001:2000 checklists

chapter |9 pages

Annex 7D Example stage audit checklists

chapter |18 pages

Annex 7E Index for ISO 9001:2000

chapter |6 pages

References

chapter |2 pages

Abbreviations and acronyms

chapter |8 pages

Glossary

chapter |3 pages

Useful addresses